Ross Muro
Laval,QC
Summary
Forward-thinking and results-driven sales leader with more than 30 years of experience in partnership development, account management and channel building. Self-directed leader with talents in diversifying networks, product offerings and pricing strategies to drive growth with value-added solutions.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Regional Sales Manager
3M PSD
01.1998 - 06.2022
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
Sales Representative
American Optical
01.1986 - 01.1992
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Territory Manager
Racal Health & Safety
Montreal , Quebec
01.1992 - 01.1998
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Cultivated interpersonal skills by building positive relationships with others.
Education
DEC - Communications And Media
Dawson College
Montreal, QC05.1982
Skills
- Sales Leadership
- Lead Generation
- Conflict Resolution
- Sales Lifecycle Management
Languages
English
Full Professional
French
Professional Working
Italian
Limited Working
Certification
Executive Development Program 2002 (mini MBA program)
McGill University
- Cultivated key lessons of an MBA without the time and cost burden
- Gained a comprehensive understanding of core management functions
- Examined best practices in leadership, and in coaching employees to reach their potential
- Improve my ability to think strategically
- Sharpened my financial literacy to make quality management decisions
- Understood the facets of marketing excellence, raising awareness, and creating value
- Practiced negotiation techniques to achieve successful, win-win outcomes
Timeline
Regional Sales Manager
3M PSD
01.1998 - 06.2022
Territory Manager
Racal Health & Safety
01.1992 - 01.1998
Sales Representative
American Optical
01.1986 - 01.1992
DEC - Communications And Media
Dawson College
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