Ross Cruthers
Edmonton,Alberta
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
42
42
years of professional experience
Work History
Transit Inspector/Traffic Controller
Edmonton Transit
09.2001 - 01.2023
- Communicated with Road Inspectors, Controllers, Superintendents, Transit Security Dispatchers, Transit Peace Officers using Transit Master, Intergraph/CAD, Mobile Phones and radios.
- As Controller advised Bus operators and monitored bus movements via Transit Master from the Communications Centre to prevent intrusion into work zones, emergency blockages and special events adhering to existing detours or creating detours when none exist.
- As Road Inspector, directed traffic and Bus movements on the road to prevent intrusion into work zones, emergency blockages and special events..
- Trained new traffic controllers to properly use traffic control devices/ Transitmaster and apply best practices.
- Worked with Superintendents to create effective temporary traffic control detours and pathways using Transit Master.
- Coordinating and implemented traffic control plans for special events, emergency events, planned blockages to achieve smooth and organized flow on a daily basis.
- Contact and Coordination with other agencies to establish uninterrupted bus movement during periods of construction or other events.
- As Road Inspector, Investigated accidents, injuries, completed Transit personnel WCB incidents, enforced Transit Bylaw issues, dealt with Transit security affecting buses and patrons and ETS property.
- Identified potential safety hazards within the job and recommended improvements based on findings.
- Responded to citizen complaints to address various community concerns, route delays using TransitMaster and the CACTUS system as well on traffic delays and issues, taking notes on timing, vehicle volume and vehicle speed.
Transit Bus Operator
Edmonton Transit
09.1980 - 09.2001
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Accepted and processed fares.
- Transported customers to and from route locations.
- Maintained clean and neat bus for passenger comfort.
- Provided information about routes, destinations and timelines to inform passengers.
- Followed company policies and procedures and maintained compliance with standards.
- Followed predetermined routes to consistently meet targets and maintain schedules.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Aided passengers with disabilities or special needs.
- Inspected bus for any mechanical issues before departure.
- Developed and maintained positive relationships with passengers and other drivers.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
- Reported delays, accidents or other traffic and transportation situations using telephones or mobile two-way radios.
- Complied with traffic regulations to operate vehicles in safe and courteous manner.
- Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
- Assisted passengers with inquiries and requests during trips.
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
- Diffused potential passenger disputes with fairness and professionalism.
- Followed all relevant schedules for routes and arrivals.
- Verified cleanliness and tidiness of bus through regular cleaning.
- Calculated and collected fares from passengers.
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
- Regulated heating, lighting and ventilating systems for passenger comfort.
Education
High School Diploma -
Queen Elizabeth School
Edmonton, AB06.1976
Skills
- Class 2, A & Q rating
- TransitMaster- Inspector/Control trained
- Experienced in CAD/Intergraph
Love of animals
My life has always had a pet involved, and with my dog Bandit, she provides me enjoyment, loyalty and kindness to help complete myself and my wife's lives.
Timeline
Transit Inspector/Traffic Controller
Edmonton Transit
09.2001 - 01.2023
Transit Bus Operator
Edmonton Transit
09.1980 - 09.2001
High School Diploma -
Queen Elizabeth School
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