ROSHIN JOSE
Regina,CA
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Wireless Sales Supervisor
Staples
11.2023 - 07.2024
- Ensured smooth store operations by managing staff schedules, inventory levels, and loss prevention efforts.
- Negotiated contracts with vendors to secure advantageous pricing for products and services.
- Analyzed daily sales reports to identify areas of opportunity for improvement within the store.
- Established rapport among local businesses resulting in mutually beneficial partnerships.
- Developed strong relationships with customers to foster loyalty and drive repeat business.
Assistant Store Manager
Louis Philippe
08.2022 - 11.2023
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Customer Service Executive
Adidas Store
01.2020 - 08.2022
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Contributed towards improving overall customer feedback scores by consistently delivering high-quality service experiences.
- Described product and service details to customers to provide information on benefits and advantages.
- Developed effective strategies for managing challenging situations, resulting in positive outcomes for both customers and the organization.
Education
Post Graduate Diploma - International Business Management
Saskatchewan Polytechnic
Prince Albert, Canada04.2024
Skills
- Teamwork and Collaboration
- Interpersonal Skills
- Data Analytics
- Problem-solving abilities
- Excellent Communication
- Rapport and relationship building
- Sales Presentations
Languages
English
Full Professional
Malayalam
Native or Bilingual
French
Elementary
Certification
Serve it right
Class 5 License
Timeline
Wireless Sales Supervisor
Staples
11.2023 - 07.2024
Assistant Store Manager
Louis Philippe
08.2022 - 11.2023
Customer Service Executive
Adidas Store
01.2020 - 08.2022
Post Graduate Diploma - International Business Management
Saskatchewan Polytechnic
Similar Profiles
AIRELLE JACKSONAIRELLE JACKSON
Supervisor/Manager at StaplesSupervisor/Manager at Staples
Charlotte AndersonCharlotte Anderson
Sales Associate at StaplesSales Associate at Staples
Mandeep KaurMandeep Kaur
Wireless Consultant at StaplesWireless Consultant at Staples
Amelia MartinAmelia Martin
Print Specialist at StaplesPrint Specialist at Staples
PHUONG TRUONGPHUONG TRUONG
Teacher Helper at Lac Hong Secondary SchoolTeacher Helper at Lac Hong Secondary School