
Dynamic and results-driven professional with extensive experience in operations management at Tim Hortons. Proven track record in team leadership and customer service excellence, effectively training staff and enhancing workflow efficiency. Skilled in time management and relationship building, ensuring high standards of cleanliness and customer satisfaction in all environments.
This is my own company that I do on the weekends
I sweep and vacuum
Clean bathroom
Clean bedroom bedrooms
Change the garbage is
Mop the floors
And any special detail that the house owner would like me to do
Stocking
Cleaning
Serving customers
Being responsible for 7 to 10 people on the floor day
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Staff training and development
Task delegation
Goal setting
Relationship building
Operations management
Customer relationship management (CRM)
Workforce management