Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rosemary Mete

East Gwillimbury,ON

Summary

Dynamic and results-driven professional with extensive experience in operations management at Tim Hortons. Proven track record in team leadership and customer service excellence, effectively training staff and enhancing workflow efficiency. Skilled in time management and relationship building, ensuring high standards of cleanliness and customer satisfaction in all environments.

Overview

5
5
years of professional experience

Work History

Manager

A&E Cleaning
East Gwillimbury, ON
02.2022 - Current

This is my own company that I do on the weekends

I sweep and vacuum

Clean bathroom

Clean bedroom bedrooms

Change the garbage is

Mop the floors

And any special detail that the house owner would like me to do

Supervisor

Tim Hortons
Aurora On
08.2021 - Current

Stocking

Cleaning

Serving customers

Being responsible for 7 to 10 people on the floor day

  • Trained and mentored team members on best practices and operational procedures.
  • Supervised daily operations to ensure efficient workflow and high-quality customer service.

Janitor

Oakville Trafalgar Memorial Hospital
Oakville, ON
02.2024 - 05.2024
  • Maintained cleanliness and sanitation standards across patient care areas and public spaces.
  • Operated cleaning equipment, including floor scrubbers and vacuums, ensuring optimal functionality.
  • Conducted routine inspections to identify maintenance needs and report issues promptly.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Education

High School Diploma -

Cardinal Carter Catholic School
Aurora, ON
06.2002

Skills

Customer service

Team leadership

Time management

Decision-making

Verbal and written communication

Staff training and development

Task delegation

Goal setting

Relationship building

Operations management

Customer relationship management (CRM)

Workforce management

Languages

English
Full Professional

Timeline

Janitor

Oakville Trafalgar Memorial Hospital
02.2024 - 05.2024

Manager

A&E Cleaning
02.2022 - Current

Supervisor

Tim Hortons
08.2021 - Current

High School Diploma -

Cardinal Carter Catholic School
Rosemary Mete