Rosemary Ghali
Markham,Canada
Overview
8
8
years of professional experience
Work History
SUPERVISOR
Booster Juice
Markham
07.2024 - 06.2025
- Supervised daily operations and ensured smooth workflow in a busy juice bar.
- Trained new staff on beverage preparation and customer service standards.
- Managed inventory levels and ordered supplies to maintain availability of products.
- Resolved customer complaints promptly to enhance overall satisfaction.
SERVER
Jake's On Main
08.2021 - 05.2023
- Greeted all guests with smile and friendly greeting.
- Transported food products, cleaned tables and counters, and stocked dining room supplies.
- Handled multiple tables at once with high service quality.
- Communicated customers' menu choices and special requests to kitchen staff to minimize errors.
- Uphold high sanitation and safety standards while delivering and serving food.
DELIVERY DRIVER
MedsInMinutes
08.2020 - 05.2021
- Loaded and unloaded items for delivery to and from the vehicle.
- Delivered items within reasonable time by travelling most direct route.
- Tracked and maintained records for mileage, fuel usage, and delivery information.
- Addressed customer complaints, proactively seeking resolution to promote repeat business.
- Increased customer service by reviewing orders before delivery to determine that they were complete and properly invoiced.
CASHIER
L'Oreal Warehouse
05.2018 - 03.2019
- Processed cash register transactions by inputting product costs and giving back change.
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
- Recognized for providing efficient service with high degree of accuracy.
SALES ASSOCIATE
Victoria's Secret
12.2017 - 04.2018
- Used POS system to scan customer purchases, calculate prices, and process transactions.
- Restocked front lanes and displays, following established merchandising procedures and standards.
- Provided accurate information to help customers quickly navigate store and acquire items for purchase.
Education
PSYCHOLOGY -
York University
Skills
- Exceptional communication skills
- Quality focused
- Adaptable learner
- Excellent time management
Timeline
SUPERVISOR
Booster Juice
07.2024 - 06.2025
SERVER
Jake's On Main
08.2021 - 05.2023
DELIVERY DRIVER
MedsInMinutes
08.2020 - 05.2021
CASHIER
L'Oreal Warehouse
05.2018 - 03.2019
SALES ASSOCIATE
Victoria's Secret
12.2017 - 04.2018
PSYCHOLOGY -
York University