Rosemarie Bill
Saanichton,BC
Summary
Dedicated Room Attendant and Cashier with a proven track record at Cedar Wood Inn, showcasing expertise in housekeeping and exceptional teamwork. Achieved significant reductions in guest complaints through meticulous attention to cleanliness and guest service. Demonstrates proficiency in bed making and adept at managing transactions with accuracy, contributing to enhanced customer satisfaction.
Overview
15
15
years of professional experience
Work History
Room Attendant
Cedar Wood Inn
02.2021 - 04.2021
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Ensured positive guest experiences with prompt response to special requests and additional services.
Cashier
A&W
03.2006 - 12.2007
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
Adult Dogwood -
Saanich Adult Education Centre
Brentwood Bay, BCSkills
- Housekeeping
- Teamwork
- Housekeeping knowledge
- Bed making proficiency
Languages
English
Elementary
Timeline
Room Attendant
Cedar Wood Inn
02.2021 - 04.2021
Cashier
A&W
03.2006 - 12.2007
Adult Dogwood -
Saanich Adult Education Centre
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