Rajitha Budige

• Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
• Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
• Enhanced guest satisfaction by providing thorough and timely room cleaning services.
• Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
• Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
• Checked appliances in guest rooms to determine good working order.
• Inspected guest rooms to replenish soap, paper towels and toiletries.
• Ensured positive guest experiences with prompt response to special requests and additional services.
• Performed deep-cleaning assignments on a regular basis to maintain the hotel''s overall appearance and appeal for both new and returning guests alike.
• Replenished guest room water glasses, toiletries, and paper products.
• Displayed strong organizational skills when managing personal cart inventory based on specific needs per shift, ensuring a seamless transition from one task to another without any delays or complications.
• Responded to guest requests for assistance, toiletries, and personal care items.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Provided assistance in cleaning public areas, contributing to the overall appearance and reputation of the hotel property.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Supported fellow housekeeping staff with training on new processes, resulting in increased productivity levels across the department.
• Upheld hotel's high cleanliness standards, conducted deep cleaning tasks as scheduled.
• Contributed to positive guest feedback with attention to detail in arranging room amenities and supplies.
• Improved guest satisfaction by ensuring all rooms met hotel's strict cleanliness and presentation standards.
• Enhanced room readiness for new guests, meticulously cleaned and prepared rooms including bed making and bathroom sanitization.
• Assisted in maintaining inventory levels of cleaning supplies, proactively reported low stock to management.
• Demonstrated flexibility and teamwork by helping in other areas of hotel operations during peak times.

Ensured quality standards by efficiently preparing and serving food items.

- Operated cash registers, processed payments, and handled customer transactions.

- Maintained cleanliness of work areas, including dining spaces and kitchen equipment.

- Provided friendly and prompt customer service, addressing inquiries and concerns.

• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Provided exceptional customer service, addressing concerns or issues promptly and professionally.
• Promoted a positive work environment through effective communication and teamwork among staff members.