ROSE MARIA
Moncton,NB
Summary
Customer-oriented employee with 2 years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in various industry best practices and principles of employee management. Able to blend superb time management and organizational skills to drive group success.
Overview
3
3
years of professional experience
Work History
FOOD SERVICE SUPERVISOR
Pizza Twins
12.2021 - Current
- Handling cash operations and monitoring inventory reports
- Building sales and profit by designing special combos and offers
- Develop positive relationships with guests and colleagues with good interpersonal skills and excellent communication skills
- Coordinate with management for on-the-job training of new associates
- Resolves customer complaints in a manner consistent with company policy , and with customer satisfaction in mind.
- Prepare products quickly and accurately while following all health and safety standards and guidelines.
- Operate cash register and void transactions as needed while following company cash handling
- Participate in the selection of food service staff and assist in the development of policies, procedures and budgets
- Established and managed team schedules and shift assignments.
CASHIER
Sobeys
09.2021 - 11.2022
- Provided positive customer experience with fair, friendly, and courteous service
- Provided pricing information with excellent communication
- Resolved customer issues and answers questions
- Helped customers finding specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Used suggestive selling techniques to promote add-on sales.
Education
Master of Arts - MASTER OF MANAGEMENT
CRANDALL UNIVERSITY
Moncton, NB01.2023
Bachelor of Science - PHYSICS
CALICUT UNIVERSITY
India01.2019
Skills
- Customer service
- Communication and Interpersonal skills
- Multitasking
- Team player
- Relationship building
- Microsoft office
- Goal-oriented
Timeline
FOOD SERVICE SUPERVISOR
Pizza Twins
12.2021 - Current
CASHIER
Sobeys
09.2021 - 11.2022
Master of Arts - MASTER OF MANAGEMENT
CRANDALL UNIVERSITY
Bachelor of Science - PHYSICS
CALICUT UNIVERSITY
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