Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rose Ann Cepeda

Rose Ann Cepeda

Chilliwack

Summary

Dynamic food service professional with a proven track record at River Restaurant, enhancing customer satisfaction through exceptional food preparation and attentive service. Skilled in sanitation procedures and staff scheduling, I effectively minimized waste and improved safety standards, showcasing my ability to lead teams and adapt in high-pressure environments.

Overview

8
8
years of professional experience

Work History

Food Supervisor

River Restaurant
05.2022 - Current
  • Enhanced customer satisfaction with timely and accurate food preparation, attentive service, and proactive problem resolution.
  • Improved food safety standards by implementing thorough training programs and regular inspections.
  • Kept costs under control by managing portions and minimizing food waste caused by overcooking.
  • Assessed staffing requirements regularly to ensure proper coverage during peak periods without compromising service quality or exceeding labor cost budgets.

Restaurant Hostess

Opal Key Resort and Marina
12.2021 - 07.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Line Cook

Borgne Restaurant
08.2017 - 08.2018
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Education

Bachelor Of Hotel And Restaurant Management -

Bukidnon State University
Malaybalay City, Bukidnon

Skills

  • Food preparation
  • Scheduling staff
  • Sanitation procedures
  • Food presentation

Languages

English
Professional Working
Tagalog
Native or Bilingual

Timeline

Food Supervisor

River Restaurant
05.2022 - Current

Restaurant Hostess

Opal Key Resort and Marina
12.2021 - 07.2022

Line Cook

Borgne Restaurant
08.2017 - 08.2018

Bachelor Of Hotel And Restaurant Management -

Bukidnon State University

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Rose Ann Cepeda