ROSE WILTON
Calgary,AB
Summary
Detail-oriented and knowledgeable Medical Office Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with significant medical experience and fastidious nature dedicated to optimal patient care. Excellent interpersonal skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Access Orthopaedics
10.2023 - Current
- Coordinate patient scheduling, check-in, check-out and payments for billing.
- Answer telephone calls to offer office information, answer questions, and direct calls to staff.
- Direct patients to exam rooms, fielded questions, and prepared for physician examinations.
- Update patient information and insurance details for accurate electronic medical records.
- Arrange medical tests and exams
- Assist the doctors with patient care
Medical Office Assistant
Pacific Nephrology Group
06.2022 - 09.2023
- Checking in patients and booking appointments, Scanning and linking documents to patients charts, Managing multiple phone lines, Assisting the doctors with Urinalysis tests, Arranging biopsy and infusion appointments for patients, Dealing with daily patient/customer service, Managing the doctors schedule
Medical Aesthetician
Profile Laser & Skincare
01.2022 - 09.2023
- Performed Hydrafacials, Oxygeneo facials, Jet Peel facials, skin tightening treatments for the face and body, Prepared rooms for laser treatments and other medical treatments, Assisted with reception duties, answering phone calls, booking appointments, greeting clients
Esthetician
Le Petit Spa
09.2021 - 12.2021
- Assessed condition of clients' skin in order to make recommendations to improve skin quality, Performed full body exfoliation/scrub, body massages, facials, manicures and pedicures, Resolved customer complaints and facilitated conflict resolutions, Recommended retail products for at-home use, Provided clients with knowledge of all cosmetic services being provided, Flexibly worked evenings and weekends to maintain proper spa coverage
Medical Office Assistant
Richmond Square Medical Centre
07.2018 - 08.2020
- Checking in patients and booking appointments, Handling internal and external incoming referrals, Organizing specialty appointments, Scanning and linking documents to patient charts
Medical Office Assistant
Lakeland Medical Clinic
01.2015 - 12.2017
- Scanning and linking documents to patient charts, Checking in patients and booking appointments, Managing multiple phone lines, Assisting the physicians with medical tests and procedures, Cleaning up after each patient and ensuring the room is ready for the next patient, Making sure the swabs and requisitions are ready to be sent to the lab, Preparing each patient accordingly as per the doctor's request
Caregiver/Nanny
For Clients
01.2015 - 01.2016
- All aspects of childcare, Transported children to and from activities, Maintained household and light housekeeping, Planned activities and events, Assisted with homework needs
Caregiver/Nanny
For Clients
01.2013 - 12.2015
- All aspects of childcare, Transported children to and from school and extracurricular activities, Maintained household and light housekeeping, Planned activities and events
Hair Salon Assistant
Hair Salon
01.2011 - 12.2012
- Responsible for booking appointments for clients, General cleaning duties, Provided excellent customer service
Food Server
AIR FORCE BASE
01.2009 - 12.2012
- Served meals to military personnel, General cleaning responsibilities, Ensured customers dining experience was outstanding
Education
High School Completion
Comox, BCProfessional Esthetics/Spa Therapist Diploma -
Blanche Macdonald
Vancouver, BC08.2021
Skills
- Medical Records Management
- Managing client appointment lines
- Communication skills
- Appointment and patient scheduling
- Organizational and Multitasking skills
- Esthetics
- Attention to Detail
- Problem-Solving
Certification
- Microblading Art & Theory, Calgary, AB, 2018
- Bloodborne Pathogens, Calgary, AB, 2018
- IPL Certification, Vancouver, BC, 2021
Additional Information
- References available upon request
Dancing
I do all tyoes
Timeline
Medical Office Assistant
Access Orthopaedics
10.2023 - Current
Medical Office Assistant
Pacific Nephrology Group
06.2022 - 09.2023
Medical Aesthetician
Profile Laser & Skincare
01.2022 - 09.2023
Esthetician
Le Petit Spa
09.2021 - 12.2021
Medical Office Assistant
Richmond Square Medical Centre
07.2018 - 08.2020
Medical Office Assistant
Lakeland Medical Clinic
01.2015 - 12.2017
Caregiver/Nanny
For Clients
01.2015 - 01.2016
Caregiver/Nanny
For Clients
01.2013 - 12.2015
Hair Salon Assistant
Hair Salon
01.2011 - 12.2012
Food Server
AIR FORCE BASE
01.2009 - 12.2012
High School Completion
Professional Esthetics/Spa Therapist Diploma -
Blanche Macdonald
- Microblading Art & Theory, Calgary, AB, 2018
- Bloodborne Pathogens, Calgary, AB, 2018
- IPL Certification, Vancouver, BC, 2021
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