ROSE WILSON
Calgary,AB, Alberta
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
ROOM ATTENDANT
BEST WESTERN
Calgary, AB
01.2021 - 08.2021
- Vacuumed, dusted and maintained rooms 15 rooms per day
- Responded to guest requests for assistance, toiletries and personal care items.
Hostess
Paper Street
CALGARY, AB
02.2019 - 12.2019
- Managed over 5o calls per day
- Monitored seating area and checked restrooms regularly
Cashier
EDO JAPAN
CALGARY, AB
02.2019 - 12.2019
- Processed over 2000 orders daily
- Performed cash, card, and check transactions to complete customer purchases
Restaurant Server
Cinnamon Indian Cuisine and Bar
CALGARY, AB
01.2018 - 02.2019
- Upsold high-profit items such as appetizers and mixed drinks.
- Supervised restocking buffet for lunch and dinner service.
Restaurant Server
Boston Pizza
CALGARY, AB
01.2018 - 11.2018
- Greeted new customers, discussed specials and took drink orders.
- Cultivated warm relationships with regular customers.
Restaurant Server
Masala Bhavan
CALGARY, AB
07.2017 - 12.2018
- Long standing hours in a fast-paced environment.
- Product knowledge and prompted up selling.
Education
Diploma - Travel and tourism
SAIT
Calgary, AB04.2023
Skills
- Point of sale operation
- Menu Memorization
- Hospitality Service Expertise
- High-volume dining
Certification
- Pro Serve, 2018
Timeline
ROOM ATTENDANT
BEST WESTERN
01.2021 - 08.2021
Hostess
Paper Street
02.2019 - 12.2019
Cashier
EDO JAPAN
02.2019 - 12.2019
Restaurant Server
Cinnamon Indian Cuisine and Bar
01.2018 - 02.2019
Restaurant Server
Boston Pizza
01.2018 - 11.2018
Restaurant Server
Masala Bhavan
07.2017 - 12.2018
Diploma - Travel and tourism
SAIT
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