Proven HR professional with a track record of enhancing employee engagement by 25% at Mobile Telecommunications Network. Skilled in HRIS Management and adept at improving productivity through strategic training programs. Excels in recruitment, fostering a motivated workforce with a focus on significant achievements and efficient resource management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Human Resources Intern
Randstad
05.2023 - 09.2023
Coordinated and facilitated training sessions for over 200 employees, improving skill levels and increasing overall productivity by 10%.
Partnered with hiring managers to identify staffing needs and develop job descriptions, improving the quality of hire by 25%.
Administered employee benefits programs, resulting in a 20% increase in employee participation and satisfaction.
Analyzed HR data and trends, presenting findings to senior leadership to support strategic decision-making.
Managed the Human Resource Information System (HRIS), improving data accuracy and efficiency in HR processes.
Administrative Assistant/Coordinator
Ministry of Communication & Digital Economy
02.2020 - 06.2022
Managed office budget, reducing operational costs by 10% through the negotiation of vendor contracts and optimization of office supply inventory.
Managed IT support requests and coordinated with the IT department to resolve technical issues, minimizing downtime.
Organized travel arrangements and itineraries for executives and staff, optimizing travel schedules and reducing costs by 10%.
Coordinated internal and external communications, including drafting memos, emails, and reports, ensuring clear and effective information dissemination.
Supported project managers in planning and executing projects, ensuring timely completion and adherence to budget constraints.
Enhanced customer service protocols, resulting in a 95% satisfaction rating from clients and stakeholders.
Generated regular reports and analytics, providing valuable insights to support strategic decision-making.
Human Resource Assistant/Coordinator
Mobile Telecommunications Network
03.2018 - 11.2019
Led the implementation of a new employee recognition program, boosting employee morale and engagement by 25%.
Implemented employee engagement surveys and action plans that increased overall engagement scores by 25%, leading to a more motivated and productive workforce.
Implemented an HR metrics dashboard, providing insights on key performance indicators (KPIs) such as turnover rates, absenteeism, and employee satisfaction.
Conducted market salary surveys and assisted in the development of competitive compensation packages, helping to attract top talent.
Education
Post-Degree Certificate - Project Management
Humber College
Toronto, ON
04.2024
Post-Degree Certificate - Human Resource Management
Humber College
Toronto, ON
08.2023
Bachelor of Science - Journalism And Mass Communication
Madonna University
Nigeria
08.2019
Skills
Recruitment and Talent Acquisition
Employee Onboarding and Training
Office Management and Administration
Event Planning and Coordination
Budget and Resource Management
Performance Management
Proficient in Microsoft Office Suite
Executive Support
Client Relations and Communication
Document Management Systems
Jira
HRIS Management
Training and Development
Languages
English
Full Professional
Certification
WHMIS
Standard First Aid, AED, and CPR Level C
Timeline
Human Resources Intern
Randstad
05.2023 - 09.2023
Administrative Assistant/Coordinator
Ministry of Communication & Digital Economy
02.2020 - 06.2022
Human Resource Assistant/Coordinator
Mobile Telecommunications Network
03.2018 - 11.2019
Post-Degree Certificate - Project Management
Humber College
Post-Degree Certificate - Human Resource Management
Humber College
Bachelor of Science - Journalism And Mass Communication