Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rose Cottrelle

London,Canada

Summary

Motivated, enthusiastic individual seeking full time work in a warehouse setting

Overview

17
17
years of professional experience
1
1
Certification

Work History

Medical Driver

Aamjiwnaang F.N.-Aamjiwnaang
11.2023 - 08.2024
  • Casual, on-call driving clients to Medical appointments.
  • Enhanced patient comfort during transport by maintaining a clean and well-organized vehicle.

Cashier/Customer Service

Ol Reids Smoke Shop-Aamjiwnaang
08.2023 - 12.2023
  • Greet customers, offer choices of products, stocked merchandise, processed cash, debit and credit sales, open and close cash at beginning and end of shift, maintained clean work area.
  • Welcomed customers and helped determine their needs.

Home Support Worker

Aamjiwnaang First Nation-Sarnia, ON
03.2023 - 08.2023
  • In home Support for clients
  • Duties include personal care, bathing, housekeeping, and other duties as required by clients.
  • Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.

Production Associate

Canada Tubeform-London, ON
11.2018 - 01.2023
  • Manufacture tubular auto parts on various machines.
  • Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
  • Used equipment properly to avoid workplace hazards or injuries.

CSR Inbound Telephone

The Bradford Group-London, ON
09.2018 - 10.2018
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.

PICKER/PROCESSOR

Columbia Sportswear-London, ON
06.2018 - 09.2018
  • Pulled orders quickly to maintain demanding productivity goals.
  • Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.

CSR - Customer Service Representative

Bill Gosling Outsourcing-London, ON
01.2018 - 05.2018
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.

CSR Inbound Telephone

Convergys-London, ON
09.2017 - 01.2018
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered constant flow of customer calls with minimal wait times.

ASSEMBLY OPERATOR

Brose Canada-London, ON
08.2011 - 02.2016
  • Worked different stations to provide optimal coverage and meet production goals.
  • Improved product quality by performing thorough inspections during the assembly process, identifying defects, and taking corrective actions as needed.

Retail Sales Associate Cashier

The Bargain Shop-Sarnia, ON
10.2007 - 07.2011
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated POS terminals and cash drawer balancing.

Education

College diploma in Home Support Worker -

Lambton College
Sarnia, ON
12.1987

Diploma -

North Lambton Secondary
Forest, ON
01.1986

Skills

  • Assembly
  • Manufacturing
  • Quality Inspection
  • Warehouse Experience
  • Forklift (Less than 1 year)
  • 5S

Certification

  • Forklift, 03/01/22, 03/01/24
  • CPR and First Aid, 04/01/23, 04/01/24

Timeline

Medical Driver

Aamjiwnaang F.N.-Aamjiwnaang
11.2023 - 08.2024

Cashier/Customer Service

Ol Reids Smoke Shop-Aamjiwnaang
08.2023 - 12.2023

Home Support Worker

Aamjiwnaang First Nation-Sarnia, ON
03.2023 - 08.2023

Production Associate

Canada Tubeform-London, ON
11.2018 - 01.2023

CSR Inbound Telephone

The Bradford Group-London, ON
09.2018 - 10.2018

PICKER/PROCESSOR

Columbia Sportswear-London, ON
06.2018 - 09.2018

CSR - Customer Service Representative

Bill Gosling Outsourcing-London, ON
01.2018 - 05.2018

CSR Inbound Telephone

Convergys-London, ON
09.2017 - 01.2018

ASSEMBLY OPERATOR

Brose Canada-London, ON
08.2011 - 02.2016

Retail Sales Associate Cashier

The Bargain Shop-Sarnia, ON
10.2007 - 07.2011

College diploma in Home Support Worker -

Lambton College

Diploma -

North Lambton Secondary

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Rose Cottrelle