Rose Allen
Ottawa,ON
Summary
Reliable and upbeat employee successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
LCBO
Richmond, ON
05.2024 - Current
- Greet customers and aid with product questions, selections, and purchases.
- Handle returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintain a clean and organized store environment, enhancing the overall shopping experience for customers.
- Develope strong relationships with repeat clients, leading to increased loyalty and return visits.
RETAIL SALES REPRESENTATIVE
Rexall
Kingston, ON
10.2023 - 03.2024
- Postal Clerk - Operated the customer service counter, assisted customers with their requests for mail and deliveries
- Store support – stocking shelves, worked cash, helped customers complete purchases, locate items, and join reward programs
RETAIL SALES REPRESENTATIVE
Royal Distributing
02.2022 - 12.2023
- Welcomed customers and aided in locating and purchasing products
- Increased sales by offering advice on purchases and promoting additional products
- Offered each customer personal service to boost sales and customer satisfaction
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
SERVER AND BARTENDER
Tommy’s Diner
Kingston, ON
11.2021 - 10.2022
- Prepared drinks, cleaned, re-stocked and organized the bar area
- Managed the take-out, from point of order to ensuring the customers received their order
- Managed payments and till counts
- Cleaned, answered the phone, kept up the inventory levels, greeted customers, dealt with any service complaints
PROPERTY SERVICES SUMMER STUDENT
BGIS
05.2019 - 09.2021
- Identified issues on the property, analyzed information, reported and with solutions to problems
- Organized documents and files, both electronically and physically
- Maintained energy and enthusiasm in fast paced environment
CASHIER
King's Independent Grocer
07.2017 - 09.2020
- Operated cash register for cash, check and credit card transactions
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items, and join reward programs
- Restocked and organized merchandise in front lanes
POSTAL CLERK
Shopper's Drug Mart
06.2019 - 08.2020
- Operated the customer service counter, assisted customers with their requests for mail and deliveries
- Sorted incoming mail, including large parcels, can lift over 50 lbs
- Assisted customers in completing and submitting forms
RETAIL SALES REPRESENTATIVE
Anderson's Farm
Ashton, ON
05.2016 - 07.2018
- Ran the Farm Store, on my own, greeting customers and assisting them with their purchases
- Maintained a clean work environment and appealing displays
- Assisted customers by answering questions and fulfilling requests
Education
Business Certificate - Business
St. Lawrence College
Kingston, ON08.2024
High School Diploma -
Sacred Heart High School
Stittsville, ON06.2019
Skills
- Teamwork
- Stock management
- Brand representation
- Sales expertise
- POS system operations
- Interpersonal and written communication
- Positive and professional
- Adaptability
- Conflict Resolution
Certification
- G Class Driver’s License
- Smart Server, 211101813188
- First Aid
Languages
French
Full Professional
Timeline
Retail Sales Associate
LCBO
05.2024 - Current
RETAIL SALES REPRESENTATIVE
Rexall
10.2023 - 03.2024
RETAIL SALES REPRESENTATIVE
Royal Distributing
02.2022 - 12.2023
SERVER AND BARTENDER
Tommy’s Diner
11.2021 - 10.2022
POSTAL CLERK
Shopper's Drug Mart
06.2019 - 08.2020
PROPERTY SERVICES SUMMER STUDENT
BGIS
05.2019 - 09.2021
CASHIER
King's Independent Grocer
07.2017 - 09.2020
RETAIL SALES REPRESENTATIVE
Anderson's Farm
05.2016 - 07.2018
High School Diploma -
Sacred Heart High School
Business Certificate - Business
St. Lawrence College
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