Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic

Marcus Cervantes

8625 Mory St Downey

Summary

i have much work experiance at many fast food companies that are known for great service and are in fast paced enviorments.some of the companies such as in-n out, chipotle, etc. on top of that i also have reatail store experiance being able to greet and introduce customers and applying to their services. i am able to bring excellent service through my employer experiances, able to work in almost any enviorment

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Dicks Sporting Goods
03.2025 - 06.2025
  • Delivered exceptional customer service by assisting customers with product selection and inquiries.
  • Maintained store presentation standards through effective merchandising and stock organization.
  • Executed inventory management tasks, ensuring accurate stock levels and timely replenishment.
  • Trained new associates on sales techniques and product knowledge to enhance team performance.

Store Associate

in N Out
07.2024 - 03.2025
  • Assisted customers with product selections and inquiries, enhancing overall shopping experience.
  • Operated cash register efficiently, processing transactions accurately and maintaining balanced cash drawers.
  • Managed inventory levels by restocking shelves promptly and ensuring product visibility and accessibility.
  • Collaborated with team members to maintain store cleanliness and organization, improving operational efficiency.

Team Member

Chipotle
01.2023 - 05.2024
  • Prepared high-quality food items following safety and cleanliness standards.
  • Collaborated with team members to maintain efficient service during peak hours.
  • Assisted in training new staff on food preparation and customer service protocols.
  • Ensured compliance with health regulations while maintaining a clean work environment.

Truck Driver Assistant

Juan Munguia
02.2022 - 01.2023
  • Ensured prompt reporting of any delays or issues encountered in route, allowing timely resolution of potential problems.
  • Aided in dispute resolution regarding damaged goods or discrepancies between shipment contents and documentation, working collaboratively with dispatchers to reach satisfactory outcomes for all parties involved.
  • Maintained a clean and organized truck cabin, ensuring a safe and efficient work environment.
  • Reduced physical strain on truck drivers by taking responsibility for heavy lifting tasks during loading/unloading processes.
  • Verified shipment accuracy against paperwork before loading or unloading, minimizing errors and delays in the supply chain process.
  • Dispatched loads

Communicate effectively with driver and customers

Education

Associate of Science - Aviation

Cypress College
06-2027

Skills

  • Ingredient Selection
  • Nutrition knowledge
  • Loading and unloading
  • Warehouse Operations
  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Customer Service
  • Team Management
  • Calm Under Pressure
  • Teamwork and collaboration
  • Time management
  • Customer assistance
  • Cash handling
  • Customer engagement
  • Retail sales
  • Customer service
  • Teamwork
  • Problem-solving
  • Flexible schedule
  • Product knowledge
  • Professional appearance

Languages

English
Full Professional
Spanish
Full Professional
sign language
Limited Working

Personal Information

Title:

Timeline

Retail Sales Associate

Dicks Sporting Goods
03.2025 - 06.2025

Store Associate

in N Out
07.2024 - 03.2025

Team Member

Chipotle
01.2023 - 05.2024

Truck Driver Assistant

Juan Munguia
02.2022 - 01.2023

Associate of Science - Aviation

Cypress College
Marcus Cervantes