Rosa Mercedes Giron

Founded a business that creates and sells gifts for all occasions, including boxes, mugs, and plush toys, which helped develop my commercial and administrative skills.

Support in recruitment, selection, hiring, and onboarding processes. Responsible for report preparation, developing and implementing team-building activities, and providing assistance with labor-related issues for employees

Billing and collection functions, event organization for clients, data maintenance, drafting client communications, preparing management reports, and coordinating training programs for service station staff, among other tasks

Supervision and development of customer service activities, training new mobile banking staff, creating work schedules, handling VIP clients, preparing reports for management, crafting customer communications, and more