Rosaline Bigras
Ottawa,ON
Summary
Efficient and reliable candidate excelling in the management of diverse priorities, maintaining a positive attitude. Eager to embrace additional responsibilities in support of team objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Aulde Dubliner & Poor House
05.2021 - Current
- Welcome guests warmly, manage seating, and take accurate food and beverage orders
- Deliver orders promptly with attention to presentation and customer satisfaction
- Upsell menu items, maximizing sales, and provide exceptional customer service
- Collaborate with kitchen and bar staff for efficient service
- Maintain a clean and organized work area, following hygiene and safety standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Team Leader
Agence Services Santé
08.2021 - 05.2022
- Mentored and guided employees to foster proper completion of assigned duties.
- Designed and managed intricate Excel spreadsheets to meticulously track client information, encompassing details related to room reservations, dining preferences, transportation arrangements, and COVID-19 status
Ballon Artist
Party Shop Inc
01.2020 - 08.2021
- Crafted sculptures for diverse events, tailoring designs to client preferences and themes
- Consulted with clients to ensure satisfaction, providing personalized recommendations
- Efficiently managed time to meet tight deadlines, collaborated on event setup and execution, and contributed to the setup and cleanup
- Operated the cash register during peak hours, processing customer transactions accurately and maintaining a high level of customer service.
Summer Camp Counselor
Edphy International
05.2019 - 08.2019
- Organized and led recreational activities tailored to the cultural diversity of international campers
- Fostered inclusivity and understanding among campers from various backgrounds
- Ensured the safety and well-being of campers, adapting programs to meet their unique needs
- Upheld safety standards during outdoor activities, emphasizing a love for and understanding of nature.
Laboratory Clerk
Uniprix Gaboriault
05.2018 - 10.2018
- Operated the cash register, handling transactions with accuracy and providing excellent customer service
- Managed medication inventory, ensuring proper storage and organization
- Assisted pharmacists in compounding medications and preparing prescription orders.
Summer Camp Conseller
EDPHY International
05.2018 - 08.2018
Camp Counselor
Tillsonburg Day Camp
05.2017 - 08.2017
- Demonstrated leadership and responsibility as a, within the YMCA Summer Work Student Exchange program
- Assisted in organizing and leading recreational programs, including arts and crafts, sports, and nature activities
- Provided support in ensuring the safety and well-being of campers during all camp activities
- Participated in training sessions and workshops to enhance counseling and leadership skills
- Contributed to the planning and execution of themed events and special camp programs.
Education
DEC - Social Sciences
Cégep De Saint-Jean Sur Richelieu
Saint-Jean-sur-Richelieu, QC12.2020
Honours B.A - Psychology
University of Ottawa
Ottawa, ON05.2025
Diplôme d'aptitude aux fonctions d -
animateur (DAFA)Conseil québécois du loisir -
Standard First Aid and CPR Level CRed Cross -
Skills
- Fluency in French and English
- Attention to detail
- Time management
- Adaptability
- Interpersonal skills
- Verbal and written communication
- Problem-solving
- Creativity
Languages
French
Native or Bilingual
English
Native or Bilingual
Certification
- Smart Serve, Smart Serve Ontario - May 2022
- Standard First Aid and CPR Level C, Red Cross - August 2021
- DAFA, Conseil québécois du loisir - April 2018
Timeline
Team Leader
Agence Services Santé
08.2021 - 05.2022
Server
Aulde Dubliner & Poor House
05.2021 - Current
Ballon Artist
Party Shop Inc
01.2020 - 08.2021
Summer Camp Counselor
Edphy International
05.2019 - 08.2019
Laboratory Clerk
Uniprix Gaboriault
05.2018 - 10.2018
Summer Camp Conseller
EDPHY International
05.2018 - 08.2018
Camp Counselor
Tillsonburg Day Camp
05.2017 - 08.2017
DEC - Social Sciences
Cégep De Saint-Jean Sur Richelieu
Honours B.A - Psychology
University of Ottawa
Diplôme d'aptitude aux fonctions d -
animateur (DAFA)Conseil québécois du loisir -
Standard First Aid and CPR Level CRed Cross -
- Smart Serve, Smart Serve Ontario - May 2022
- Standard First Aid and CPR Level C, Red Cross - August 2021
- DAFA, Conseil québécois du loisir - April 2018
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