Rosalie Magallanes
West Sacramento
Summary
Certified Phlebotomy Technician (CPT) with extensive hands-on training experience in venipuncture techniques, specimen collection, and laboratory safety. Proven ability to efficiently navigate patient interactions, maintain infection control, and ensure procedural accuracy. Enthusiastic to apply my clinical training, patient-centered approach, and passion for healthcare in a professional clinical setting.
Overview
5
5
years of professional experience
2016
2016
years of post-secondary education
Work History
Pro Associate
Home Depot
West Sacramento
02.2023 - Current
- Assisted customers with product selection and provided knowledgeable recommendations.
- Operated point-of-sale systems and processed customer transactions accurately.
- Maintained store cleanliness and organized displays to enhance shopping experience.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Performed cash register functions accurately and efficiently.
Production Team Member
Panera Bread
Sacramento
09.2022 - 12.2022
- Operated food preparation equipment for efficient production of baked goods.
- Maintained cleanliness and organization in production areas to ensure safety standards.
- Followed recipes accurately to ensure consistent quality of menu items.
- Communicated effectively with staff to coordinate workflow and address issues promptly.
- Participated in team meetings and training sessions concerning new processes or techniques.
Universal Agent
Orkin Pest Control
Sacramento
09.2020 - 08.2021
- Provided exceptional customer service to clients regarding pest control solutions.
- Managed scheduling and dispatch of service appointments for field technicians.
- Processed customer inquiries and resolved issues promptly and effectively.
- Maintained accurate records of service calls and customer interactions.
- Created detailed reports on customer interactions for management review.
Education
River City High School
West Sacramento, CaliforniaLicense - Certified Phlebotomy Technician I
Phlebotomy Training Specialist
Sacramento, CA05-2025
Skills
- Customer service
- Team collaboration
- Effective communication
- Workplace safety
- Attention to detail
- Problem-solving abilities
- Customer engagement
- Relationship building
- Phlebotomy techniques
- Communication skills
- Safety compliance
- Blood collection techniques
- Sample and specimen collection
- Proper labeling techniques
- Needle disposal safety
- Patient identification accuracy
- Continuous learning mindset
- Order of draw
- Venipuncture and capillary puncture
Timeline
Pro Associate
Home Depot
02.2023 - Current
Production Team Member
Panera Bread
09.2022 - 12.2022
Universal Agent
Orkin Pest Control
09.2020 - 08.2021
River City High School
License - Certified Phlebotomy Technician I
Phlebotomy Training Specialist