Summary
Overview
Work History
Education
Skills
Certification
Custom
Timeline
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Rosalie Edrosalam

Milton,Canada

Summary

Compassionate Personal Support Worker with a proven track record at Memory & Company, excelling in client care and documentation. Skilled in personal mobility and time management, I foster independence and dignity while ensuring safety and well-being. Recognized for building strong relationships and enhancing quality of life through empathetic support and effective communication.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Personal Support Worker

Memory & Company
Oakville, Ontario
10.2024 - Current
  • Promoted independence by assisting clients with daily living activities and personal hygiene needs.
  • Developed positive relationships with clients through empathy and respect for individual needs.
  • Maintained a clean, safe environment by performing light housekeeping duties and ensuring proper equipment storage.
  • Communicated effectively with families about client needs and concerns.
  • Prepared meals tailored to dietary requirements of individuals served.
  • Trained new staff on effective personal support service techniques.
  • Implemented safety protocols to protect against potential hazards during care delivery.
  • Monitored client progress and maintained detailed care records.

Food Server

Montfort Mediterranean Cuisine
Oakville, Ontario
01.2010 - 08.2024
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Assisted in menu presentation and explained dish ingredients to guests.
  • Maintained cleanliness and organization of dining area throughout service.
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery.
  • Supported inventory management by restocking supplies as needed.
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Ensured that all restaurant safety guidelines were followed at all times.

Education

Personal Support Worker

Emmanuel Academy
Mississauga, ON
09-2013

Bachelor of Science - Major in Accountancy

Tarlac State University – Philippines
Tarlac City, Philippines
03-1998

Skills

  • Personal care and patient mobility
  • Client documentation and care planning
  • Time management and communication
  • Inventory control
  • Stress management
  • Adaptability
  • Safety awareness

Certification

  • Basic Life Support - October 2024
  • Gently Persuasive Approaches (GPA) in Dementia Care- July 2025

Custom

  • Filipino
  • English

Timeline

Personal Support Worker

Memory & Company
10.2024 - Current

Food Server

Montfort Mediterranean Cuisine
01.2010 - 08.2024

Personal Support Worker

Emmanuel Academy

Bachelor of Science - Major in Accountancy

Tarlac State University – Philippines

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Rosalie Edrosalam