Rosa Abrego
Vancouver,BC
Summary
Experienced Pharmacy Assistant focused on collaborating for team success with
knowledgeable and friendly support. Offers multifaceted administrative and retail
experience, positive nature and strong problem solving and conflict resolution
skills. Among being a hardworking and organized employee with a strong ability in
multitasking and customer service satisfaction.Offering detail oriented and time
efficient skills to the work field, I am highly organized, proactive and punctual
with a team-oriented mentality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Pharmasave Pharmacy
2022.10 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Supported operations with filing, copying and faxing.
- Assisted pharmacists in preparing complex medication compounds, adhering to precise formulations.
Merchandiser
Shoppers Drug Mart
2021.09 - 2022.10
- Updated pricing and signage to complete product displays and educate customers.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Increased customer engagement by providing knowledgeable product recommendations.
Merchandiser/cashier
Dollarama
2020.09 - 2021.09
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Increased customer engagement by providing knowledgeable product recommendations.
- Developed merchandising strategy to efficiently move overstock.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Pharmacy Assistant Program Diploma - Pharmacy Assistant
Cdi College
Burnaby, BC09.2021
Highschool Diploma -
Gladstone Secondary School
Vancouver, BC06.2020
Skills
- Answering customer questions
- Data entry
- Product restocking
- Medication dispensing
- Document filing
- Processing payments
- Hospitality and accommodation
- Organizational skills
- Teamwork and collaboration
- Multitasking Abilities
- Attention to detail
- Task prioritization
Languages
English
Native or Bilingual
Spanish
Full Professional
French
Limited Working
Certification
CPR Certified
Timeline
Pharmacy Assistant
Pharmasave Pharmacy
2022.10 - Current
Merchandiser
Shoppers Drug Mart
2021.09 - 2022.10
Merchandiser/cashier
Dollarama
2020.09 - 2021.09
Pharmacy Assistant Program Diploma - Pharmacy Assistant
Cdi College
Highschool Diploma -
Gladstone Secondary School