Ronnie Liu
Ottawa,ON
Summary
Customer-oriented and strategic-thinking professional with several years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, implementing pricing models and turnaround management.
Overview
8
8
years of professional experience
Work History
President / Director
Baskin Robbins ( 395 Richmond Road )
Ottawa, Ontario
10.2024 - Current
- Collaborated with staff members to ensure operational efficiency of the organization.
- Created a marketing plan to increase awareness of the organization's activities in the community.
- Provided leadership and guidance on budgeting decisions to maximize resources available.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
- Enhanced employee engagement and productivity through leadership development programs.
- Promoted a customer-centric approach to drive satisfaction and loyalty.
President / Director
Baskin Robbins ( 3171 Strandherd Dr )
Ottawa, Ontario
09.2023 - Current
- Determined performance goals and offered tactics for achieving milestones.
- Prepared presentations for board meetings summarizing key developments within the company.
President / Director
Baskin Robbins ( 2020 Lanthier Dr )
Ottawa, Ontario
12.2022 - Current
- Developed policies, procedures, and short-term and long-term goals for the organization.
- Collaborated with staff members to ensure operational efficiency of the organization.
- Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
- Analyzed financial statements and forecasts to improve programs, performance and policies.
- Developed and executed strategic business plan to attain assigned metrics.
- Hired, trained, and mentored staff members to maximize productivity.
President / Director
Baskin Robbins ( 1500 Bank Street )
Ottawa, Ontario
03.2021 - Current
- Developed policies, procedures, and short-term and long-term goals for the organization.
- Collaborated with staff members to ensure operational efficiency of the organization.
- Created a marketing plan to increase awareness of the organization's activities in the community.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
- Developed long-range plans for business growth, resulting in increase in annual sales.
President / Director
Baskin Robbins ( 888 Meadowlands Dr )
Ottawa, Ontario
12.2016 - Current
- Collaborated with staff members to ensure operational efficiency of the organization.
- Created a marketing plan to increase awareness of the organization's activities in the community.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
- Coordinated work across departments to keep teams on track with company goals.
Software Engineer
Synopsys Canada
Ottawa, Ontario
06.2016 - 04.2022
- Analyzed user requirements to develop software solutions and created technical specifications.
- Developed, tested, debugged and documented software programs using Java, JavaScript and HTML and CSS.
- Monitored system performance and troubleshoot issues in production environment.
- Created detailed design documents, test plans, user manuals, release notes and other related documentation.
- Participated in regular meetings with stakeholders to discuss project progress, changes, challenges.
Skills
- Program Oversight
- Revenue Growth
- Brand Management
- Employee Relations
- Business Development
- Budget Management
- Crisis Management
Timeline
President / Director
Baskin Robbins ( 395 Richmond Road )
10.2024 - Current
President / Director
Baskin Robbins ( 3171 Strandherd Dr )
09.2023 - Current
President / Director
Baskin Robbins ( 2020 Lanthier Dr )
12.2022 - Current
President / Director
Baskin Robbins ( 1500 Bank Street )
03.2021 - Current
President / Director
Baskin Robbins ( 888 Meadowlands Dr )
12.2016 - Current
Software Engineer
Synopsys Canada
06.2016 - 04.2022