Ronna Ruben
Mississauga,ON
Summary
Hospitable Restaurant Manager versed in overseeing staff and handling daily cash deposits. Generates new business through creative use of SEO and social media. Diligent and fully invested in exhibiting steadfast leadership in high-pressure situations to improve team strength. Innovative Restaurant Manager with more than 5 years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations. Flexible and organized Food Restaurant Supervisor with 5 years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction. Seasoned Food Restaurant Supervisor offering solid background building and leading successful restaurant teams handling large volume of customers. Knowledgeable about enforcing safety and cleanliness standards and optimal inventory management strategies. Calm and level-headed in various situations
Overview
14
14
years of professional experience
Work History
Food Restaurant Supervisor
Seoulgyupsal Harbor Square
MANILA, NCR
12.2019 - 01.2024
- Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.
- Provided fast, friendly and knowledgeable service to guests, proactively promoting specials and enhancing sales of key menu items.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Established good customer relations and excellent service to build and retain loyal customers.
- Trained new employees on restaurant policies and procedures.
- Performed cashiering duties as required during peak periods or in the absence of other staff members.
- Supervised and coordinated activities of restaurant staff to ensure customer service standards are met.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Worked in cooperation with front and back of house staff to ensure smooth operations.
- Maximized service levels through hands-on leadership.
- Kept operations in compliance with food safety regulations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Updated computer systems with new pricing and daily food specials.
- Monitored food supplies, ordered necessary items to maintain adequate stock levels.
- Assigned duties and shifts to restaurant staff according to workload requirements.
- Adhered to all food safety regulations.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Oversaw restaurant maintenance and cleanliness, assigning tasks to individual team members in alignment with operational and customer needs.
Food Service Supervisor
D & A Cuisine and Food Catering
Camarines Norte, BICOL
01.2017 - 10.2019
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
- Scheduled staff shifts, monitored attendance, and managed payroll records.
- Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.
- Ordered necessary supplies from approved vendors to maintain adequate stock levels.
Home Child Care Provider
Celine Bernadetter Angelier
Sai Kung, Hongkong
02.2010 - 11.2016
Education
Associate of Science - Computer Science
Systems Technology Institute
Paranaque City06-1999
High School Diploma -
Bicol University
Bicol Region06-1996
Skills
- Staff Management
- Health and Safety Standards
- Conflict Resolution
- Resources Allocation
Timeline
Food Restaurant Supervisor
Seoulgyupsal Harbor Square
12.2019 - 01.2024
Food Service Supervisor
D & A Cuisine and Food Catering
01.2017 - 10.2019
Home Child Care Provider
Celine Bernadetter Angelier
02.2010 - 11.2016
Associate of Science - Computer Science
Systems Technology Institute
High School Diploma -
Bicol University
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