Ronaldo Messam
Caledon East,ON
Summary
Results-driven Meta Ads Specialist with a focus on digital marketing strategy, content creation, and customer engagement. Proven ability to analyze market trends and enhance customer experiences.
Overview
6
6
years of professional experience
Work History
Meta Ads Specialist
Alie Beauty
Mississauga, Ontario
03.2025 - Current
- Developed engaging marketing strategies for beauty products.
- Collaborated with cross-functional teams to enhance customer experience.
- Conducted market research to identify consumer trends and preferences.
- Analyzed customer feedback to improve service delivery and product offerings.
- Coordinated with other departments to ensure efficient workflow processes.
- Maintained positive working relationship with fellow staff and management.
Copywriter
MyFloragro
Mississauga, Ontario
02.2024 - 02.2025
- Crafted engaging content for social media platforms to enhance brand visibility.
- Developed persuasive product descriptions to attract potential customers and drive sales.
- Collaborated with marketing team to align messaging with overall campaign strategies.
- Researched industry trends to inform content creation and maintain relevance in the market.
- Edited and proofread copy to ensure clarity, consistency, and adherence to brand voice.
- Assisted in creating email newsletters that informed and engaged the subscriber base.
- Conducted competitor analysis to identify opportunities for content differentiation and improvement.
- Brainstormed new approaches to increase engagement with target audiences.
- Edited and proofread copy for grammar, punctuation and spelling, rewriting for clarity and accuracy.
Google Ads Specialist
Teleperformance
Toronto, Ontario
06.2023 - 01.2024
- Managed customer inquiries to ensure timely and effective resolutions.
- Collaborated with teams to streamline communication processes and improve service delivery.
- Analyzed customer feedback to identify trends and recommend service improvements.
- Utilized CRM systems to track interactions and maintain accurate customer records.
- Participated in ongoing training and compliance activities.
- Coordinated with other departments to ensure efficient workflow processes.
E-Commerce Manager
Bellurelle Skincare
Mississauga, Ontario
02.2020 - 06.2023
- Developed e-commerce strategies to enhance customer engagement and retention.
- Managed online product listings to ensure accurate descriptions and pricing.
- Coordinated promotional campaigns across multiple digital platforms.
- Collaborated with marketing team to create compelling content for social media.
Education
Associate of Arts - Social And Behavioural Sciences
Santa Monica College
Los Angeles, CA06-2023
Skills
- Digital marketing
- Content creation
- Market analysis
- Customer engagement
- E-commerce strategy
- Customer relationship management
- Attention to detail
- Effective communication
- Time management
- Team collaboration
- Compliance monitoring
Timeline
Meta Ads Specialist
Alie Beauty
03.2025 - Current
Copywriter
MyFloragro
02.2024 - 02.2025
Google Ads Specialist
Teleperformance
06.2023 - 01.2024
E-Commerce Manager
Bellurelle Skincare
02.2020 - 06.2023
Associate of Arts - Social And Behavioural Sciences
Santa Monica College