Ronald Allan Bernardo
Edmonton,AB
Summary
To obtain a long-term position in which can demonstrate exceptional leadership skills and hardworking ethics to ensure the company operates effectively. Providing the opportunity for growth within the company.
Overview
21
21
years of professional experience
Work History
Cleaning Supervisor
M.A.C Services Ltd.
09.2022 - Current
- Supervised daily cleaning operations, ensuring adherence to safety and quality standards.
- Conducted regular inspections to maintain cleanliness and sanitation compliance.
- Ensured timely completion of all cleaning tasks by effectively delegating responsibilities among team members and monitoring progress throughout the shift.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Trained and mentored team members on proper cleaning techniques and equipment usage.
Head Collector
Norkis Financial Corporation
08.2021 - 08.2022
- Provide Customers service regarding collection issues, resolve clients discrepancies and follow up on payment promises to avoid service disconnection
- Identify gaps in the system and recommend solutions
- Contact customers with balances and negotiate payments terms and schedules
- Build trust with debtors
- Provided mentorship to junior collectors, fostering skill development and promoting a collaborative work environment.
Chef de Partie/Breakfast Chef
Mayar Restaurant
11.2017 - 12.2019
- Assign in the main kitchen during service, sauté, grilling, deep frying and food plating.
- Assign as to manage the breakfast ala carte during morning service.
- Support the Head Chef or Sous Chef in the daily operation and work.
- Prepare the daily mise-en-place and food production in different sections of the main kitchen or satellites.
- Keep a sanitized and orderly environment in the kitchen.
Cleaning Supervisor
Norkis Financial Corporation
11.2016 - 10.2017
- Establishment of cleaning standards and procedures for workers and ensure adherence to these standards and procedures.
- Scheduling and assigning duties to cleaners and also ensuring they carried out expertly.
- Providing any form of required assistance to cleaners while they carry out their duties.
- Actively promote health and safety, and report any breach directly to the manager.
- Ensure that all staff wearing the prescribed uniforms.
Commi Chef
Media One Hotel
05.2016 - 11.2016
- Prepared and presented high-quality dishes in line with hotel standards.
- Working on the live omelette station during breakfast buffet in the hotel.
- Working on the main kitchen, pastry, salad, fruits, cold cuts displays and cheese stations.
- Prepare the daily mise en place and food production in different sections of the main kitchen or satellites.
- Maintained cleanliness and organization of kitchen workstations.
Commi Chef 2
Al Mayas Restaurant
04.2013 - 04.2015
- Assign in the main kitchen.
- Prepare a variety of meats, seafood’s, vegetables and other food items for cooking.
- Set up stations and collect all necessary supplies to prepare menu for service.
- Knows and complies consistently with the standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures.
- Follows proper plate presentation and garnish set up for all dishes.
Cleaning Supervisor
Norkis Financial Corporation
11.2011 - 03.2013
- Ensure all assigned duties carried out, and that resources are efficiently utilized.
- Act as a communication conduit between management and staff.
- Ensure housekeeping standards are met and maintained in all facilities, and report faults to the manager.
- Prepare overtime rosters for approval by the manager.
- Check all equipment that require replacement item as needed.
Fast Food Crew Member
CFBAI- Grilled Chicken
05.2005 - 12.2007
- Receives customer’s food orders from dine-in through telephone calls.
- Carry out works scheduling, material requisition, crew supervision and documentation.
- Ensured side work duties were complete and tables were set before, during and after opening hours.
- Performed other duties as assigned.
- Signing for incoming delivery stocks.
Education
Hotel and Restaurant Management
International School For Hotel And Restaurant Management
Bacoor City Cavite, Philippines01-2012
Diploma - Information Technogy
STI
Pagadian City, Zamboanga del sur, Philippines01-2005
Skills
- Customer service-focused
- Quality assurance controls
- Team guidance and motivation
- Personnel problem management
- Policy enforcement
- Team coordination
- Safety protocols
- Maintenance coordination
QUALIFICATIONS
- Fast learner and can work under minimal supervision.
- Good interpersonal communication skills.
- Motivated and energetic.
- Friendly & work as a team.
Languages
English
Timeline
Cleaning Supervisor
M.A.C Services Ltd.
09.2022 - Current
Head Collector
Norkis Financial Corporation
08.2021 - 08.2022
Chef de Partie/Breakfast Chef
Mayar Restaurant
11.2017 - 12.2019
Cleaning Supervisor
Norkis Financial Corporation
11.2016 - 10.2017
Commi Chef
Media One Hotel
05.2016 - 11.2016
Commi Chef 2
Al Mayas Restaurant
04.2013 - 04.2015
Cleaning Supervisor
Norkis Financial Corporation
11.2011 - 03.2013
Fast Food Crew Member
CFBAI- Grilled Chicken
05.2005 - 12.2007
Diploma - Information Technogy
STI
Hotel and Restaurant Management
International School For Hotel And Restaurant Management