Summary
Overview
Work History
Education
Skills
Languages
hockey
Timeline
Generic

Ronald Avery

North Bay,ON

Summary

Proven leader at Arrowhead Gas Bar, adept in cashier supervision and enhancing customer satisfaction. Excelled in cash register reconciliation and mentoring teams for peak performance. Achieved significant improvements in efficiency and customer return rates by fostering a skilled, customer-focused team environment.

Overview

4
4
years of professional experience

Work History

Cashier Supervisor

Arrowhead Gas Bar
05.2021 - Current
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.
  • Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Trained newly hired sales team in upselling techniques.

Education

High School Diploma -

Sjsh
North Bay, ON
06-2023

Skills

  • Cash register reconciliation
  • Cashier training
  • Complaint resolution
  • Customer complaint handling
  • Store operations
  • Cash handling expertise
  • End-of-shift functions
  • Cashier supervision

Languages

English
Professional Working

hockey

1. Communication on the Ice 2. Trusting Teammates 3. Line Chemistry 4. Sacrifice for the Team 5. Role Players

Hockey is one of the ultimate team sports, where success depends heavily on collective effort, communication, and unity. Here are a few aspects that highlight the importance of being a team in hockey:

  • Players must constantly talk to each other, calling for passes, alerting teammates about opponents, or setting up plays. Effective communication ensures smooth coordination during fast-paced moments.
  • Hockey players often rely on their teammates to cover defensive responsibilities, support in offensive plays, and step up when needed. This trust builds chemistry, allowing teams to anticipate each other's moves and make seamless passes or create scoring opportunities.
  • In hockey, players rotate in lines or units, usually composed of forwards and defensemen. Teams with strong line chemistry, where each member knows the tendencies of the others, perform better because they play instinctively as a unit rather than relying on individual efforts.
  • Blocking shots, backchecking (defending by skating back), and making hard hits are examples of players putting the team’s success above their personal stats. Sacrifices like these show the value of teamwork over individual glory.
  • Every team is composed of stars and role players. Not everyone scores the winning goals, but each player contributes in important ways—whether it’s winning face-offs, killing penalties, or providing energy on the ice. Everyone has a unique role that supports the team as a whole.






Timeline

Cashier Supervisor

Arrowhead Gas Bar
05.2021 - Current

High School Diploma -

Sjsh
Ronald Avery