Summary
Work History
Education
Skills
Special Attributes
Timeline
Generic

Romona Bowes

Mississauga,Ontario

Summary

Seeking a challenging opportunity in your organization where I would be able to utilize my strong organizational skill, educational background, and my ability to work with people, which will allow me to grow personally and professionally. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Work History

Customer Care Agent

Jamaica Tax Office
Constant Spring
  • Perform filing, answering telephone call
  • Processing day to day transactions
  • Data Protection activities on clients flies
  • Informs taxpayers about new tax measures and amendments to the Tax Acts as soon as they become available
  • Build strong customer relationships and deliver excellent customer service
  • Explain complicated concepts simply

Sales Associate

Jamaica Business Development Cooperation (JBDC)
Kingston
  • Checks and reconciles daily float; checks off and reconciles cash, prepare cash balance sheet, totals sales journal and daily activities.
  • Open and close store in accordance with stipulated hours.
  • Supports all activities of the store including but not limited to merchandising ,sales, advertising and promotional programs and strategies.

Education

Customer Service (Diploma) -

HEART Eastern TVET Institution
Jamaica
08-2016

High School Diploma -

Pembroke High School
Kingston Jamaica
07-2014

Skills

Proficient in Microsoft Word, Microsoft Excel, and other useful programs

  • Strong analytical and organizational skills
  • Excellent interpersonal skills, telephone etiquette, and office etiquette
  • Outstanding ability to maintain constructive and cooperative work relationships with individuals at all levels of the organization
  • Flexible and Adaptable

Special Attributes

  • Communication Skills
  • Writing Skills
  • Inter-Personal Relationship
  • Telephone Etiquette

Timeline

Customer Care Agent

Jamaica Tax Office

Sales Associate

Jamaica Business Development Cooperation (JBDC)

Customer Service (Diploma) -

HEART Eastern TVET Institution

High School Diploma -

Pembroke High School
Romona Bowes