Oluwadare Rominiyi
Winnipeg,Canada
Summary
Compassionate and dedicated Personal Support Worker with over 4 years of hands-on experience providing high-quality care to clients in home and community settings. Proven ability to build trusting relationships, respond effectively in crisis situations, and support client independence while maintaining excellent documentation standards. Strong background in guidance & counselling and customer service, bringing excellent communication, empathy, and problem-solving skills to every role.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Access Personal Support Ltd.
Hamilton, ON
01.2024 - 05.2024
- Conducted regular wellness checks and monitored client health, vital signs, and medication adherence
- Supported clients in achieving daily living goals while promoting independence and dignity
- Maintained accurate and timely documentation including progress notes, medication logs, and incident reports
- Responded effectively to crisis situations, providing emotional support and de-escalation
- Accompanied clients on community outings ensuring safety and supervision
- Performed thorough cleaning and sanitization of living spaces and equipment to maintain hygienic standards
Customer Service Representative
Rogers Communications
Toronto, ON
01.2022 - 01.2023
- Delivered exceptional customer service by resolving inquiries, billing issues, and service requests promptly
- Managed customer accounts and maintained detailed records in CRM systems
- Collaborated with internal teams to ensure timely resolution of complex issues
- Built customer loyalty through professional communication and problem-solving
Personal Support Worker
Home Instead
Hamilton, ON
01.2021 - 01.2022
- Provided personalized care including personal hygiene, meal preparation, medication reminders, and mobility assistance
- Maintained detailed client records and communicated changes in condition to supervisors
- Performed deep cleaning and disinfection of client homes to uphold high hygiene standards
- Collaborated with care teams to develop and adjust individualized care plans
- Handled challenging situations with professionalism, empathy, and appropriate interventions
Guidance Counsellor
Federal Government College
Lagos, Nigeria
01.2013 - 12.2020
- Provided academic, career, and personal counselling to students
- Organized workshops on study skills, time management, career planning, and mental health
- Supported students through crises including bullying, family issues, and mental health challenges
- Collaborated with teachers and parents to create comprehensive support strategies
- Maintained confidential student records and advocated for student needs
Caregiver
Fosad Consulting
Lagos, Nigeria
11.2011 - 12.2012
- Assisted clients with activities of daily living (bathing, dressing, grooming, mobility)
- Prepared nutritious meals according to dietary requirements
- Administered medication reminders and provided companionship to reduce isolation
- Offered emotional support in a respectful and professional manner
Education
Master’s Degree - Guidance and Counselling
National Open University
01.2022
Bachelor’s Degree - Education (Guidance and Counselling)
Federal Government College
01.2020
Skills
- Client Care & Personal Support
- Crisis Intervention & De-escalation
- Medication Management & Monitoring
- Documentation & Record Keeping
- Compassionate Communication
- Ostomy bag management
- Hoyer lifting
- Team Collaboration
Languages
English
Full Professional
Certification
- Certificate in Crisis Intervention
- Certificate in Supporting Families and Caregivers – Standard University, 2023
- Certificate in First Aid / CPR – State University of New York, 2023–2026
- Certificate in Addiction Treatment – Yale University, 2023
- Certificate in Positive Psychiatry and Mental Health – State University of New York
- Child & Adult Abuse Registry Check – Manitoba (Valid until December 2029)
- Personal, reliable vehicle with clean driving record
Timeline
Personal Support Worker
Access Personal Support Ltd.
01.2024 - 05.2024
Customer Service Representative
Rogers Communications
01.2022 - 01.2023
Personal Support Worker
Home Instead
01.2021 - 01.2022
Guidance Counsellor
Federal Government College
01.2013 - 12.2020
Caregiver
Fosad Consulting
11.2011 - 12.2012
Master’s Degree - Guidance and Counselling
National Open University
Bachelor’s Degree - Education (Guidance and Counselling)
Federal Government College