Romina Soltan Mohammadi
Port Coquitlam,BC
Summary
Motivated and highly organized individual with experience in customer service and office administration. Skilled in managing multiple tasks, providing exceptional service, and ensuring smooth office operations. Proven ability to work effectively in fast-paced environments, handle sensitive information with discretion, and collaborate with diverse teams. Strong communicator with a passion for creating positive experiences, and fostering a welcoming environment. Eager to bring my skills in organization, communication, and event planning to a dynamic role.
Overview
4
4
years of professional experience
Work History
Front Office Assistant
British Columbia Christian Academy
Port Coquitlam, British Columbia
09.2021 - 06.2022
- Managed incoming calls, emails, and visitor inquiries, providing accurate information, and directing them to the appropriate departments.
- Scheduled and coordinated appointments, meetings, and events for staff, ensuring smooth office operations.
- Maintained organized filing systems, including student records, and administrative documentation.
- Assisted with data entry and maintained accurate student attendance records.
- Communicated with parents, teachers, and staff to relay important information, and resolve issues in a timely manner.
- Processed and organized incoming and outgoing mail, packages, and deliveries.
- Managed office supplies, placing orders, and ensuring inventory was consistently stocked.
- Supported school fundraising events, and helped with logistics, promoting participation, and assisting with event setup.
Sales Associate
Reitmans
Coquitlam, British Columbia
07.2018 - 07.2020
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices to assist customers effectively.
- Arranged new merchandise with signage, and visually appealing displays to drive sales and move overstock items.
- Met merchandise processing standards, ensuring an organized and accessible work area.
- Operated the cash register, accurately processing transactions, and handling customer payments.
- Opened and closed the store, ensuring all operational tasks were completed, and security protocols were followed.
- Answered incoming telephone calls to provide store, product, and service information to customers.
- Coordinated with other departments to ensure quality customer service.
- Worked collaboratively with sales team members to achieve group sales targets.
Education
Bachelor of Arts - Psychology
University of British Columbia
Vancouver, BCSkills
- Strategic planning
- Outgoing personality
- Team-player mentality
- Creative and innovative
- Attention to detail
- Problem solving
Accomplishments
Rosa A M Hunter Entrance Bursary for the 2022W session - The University of British Columbia
Languages
English
Full Professional
Persian
Professional
Turkish
Professional
References
References available upon request.
Timeline
Front Office Assistant
British Columbia Christian Academy
09.2021 - 06.2022
Sales Associate
Reitmans
07.2018 - 07.2020
Bachelor of Arts - Psychology
University of British Columbia
Similar Profiles
Barney WrightBarney Wright
Facilities Maintenance Assistant at Columbia Academy Christian SchoolFacilities Maintenance Assistant at Columbia Academy Christian School
Apryl-Rose CarneyApryl-Rose Carney
Events Team Coordinator at University of British Columbia -Taylor Swift ClubEvents Team Coordinator at University of British Columbia -Taylor Swift Club
GAURI GARGGAURI GARG
Buyer at University of British ColumbiaBuyer at University of British Columbia