Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
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Gianfranco Borrelli

Port Coquitlam,BC

Summary

Motivated and creative individual seeking opportunities in reputable organizations to enhance skill set, broaden knowledge base, and apply acquired insights.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Zumiez
Coquitlam, British Columbia
11.2021 - 06.2025
  • Assisted in daily store operations and maintained merchandising standards.
  • Trained and coached team members on customer service techniques.
  • Supported sales initiatives by promoting new products to customers.
  • Conducted regular store audits to maintain compliance with company policies.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.

Server

Pur and Simple
Port Coquitlam, BC
09.2021 - 11.2021
  • Managed guest orders and ensured timely delivery of meals
  • Provided excellent customer service by addressing needs and inquiries
  • Assisted in maintaining cleanliness and organization of dining area
  • Operated POS terminals to input orders, split bills, and calculate totals.

Stocker

Canadian Tire
Coquitlam, British Columbia
11.2020 - 09.2021
  • Stocked shelves with products to maintain organized displays and accessibility.
  • Assisted customers in locating items and provided product information.
  • Participated in seasonal merchandising changes to enhance product visibility.

Stocker

Ikea
Coquitlam, British Columbia
03.2019 - 11.2020
  • Collected and organized shopping carts from parking lots and store entrances.
  • Assisted customers by providing helpful information and directions within the store.
  • Provided assistance with loading purchased items into customer vehicles.

Education

High School Diploma -

Riverside Secondary
Port Coquitlam, BC
06-2020

Skills

  • Team leadership
  • Customer service
  • Cash handling
  • Problem solving
  • Sales promotion
  • Attention to detail

Certification

  • Serving it Right Certificate - August 2021

Affiliations

  • music
  • skateboarding
  • fashion
  • art

References

References available upon request.

Timeline

Assistant Store Manager

Zumiez
11.2021 - 06.2025

Server

Pur and Simple
09.2021 - 11.2021

Stocker

Canadian Tire
11.2020 - 09.2021

Stocker

Ikea
03.2019 - 11.2020

High School Diploma -

Riverside Secondary

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Gianfranco Borrelli