ROMAN KONTSEMAL
Gold River
Summary
Results-driven Logistics Professional with 9+ years of experience in the trucking and transportation industry, specializing in dispatch operations, freight brokerage, and carrier management. Skilled in customer relations, account profitability, load planning, and shipment tracking. Proven ability to train and lead remote teams, ensuring on-time delivery, cost control, and high customer satisfaction. Experienced in TMS systems, rate negotiation, and process optimization to improve efficiency and operational performance. Dedicated to maintaining compliance, safety, and excellence across all logistics operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Logistics Coordinator
USKO Logistics
11.2024 - Current
- Manage and grow customer accounts by selling and coordinating freight loads across the U.S.
- Oversee end-to-end transportation process — from load booking and carrier selection to on-time delivery.
- Maintain constant communication with shippers and carriers, providing proactive updates and resolving issues quickly.
- Track shipments, monitor carrier performance, and ensure smooth, cost-efficient operations.
- Analyze margins and negotiate rates to maximize account profitability.
- Build strong, long-term relationships with customers through reliable service and transparent communication.
Operations Manager
Sacramento Managing Company
04.2023 - 11.2024
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Presented performance and productivity reports to supervisors.
- Developed and maintained project plans, timelines, and budgets.
- Developed and implemented policies and procedures for fleet operations.
- Managed daily operations of the fleet department including staffing, scheduling and performance management.
Afterhours Manager
USKO Express Inc.
08.2021 - 11.2024
- Led and supervised a 7-member team, including remote staff in Ukraine.
- Trained and coached team on TMS systems, load management, and communication protocols.
- Oversaw after-hours dispatch, tracking, and issue resolution for nationwide operations.
- Troubleshot breakdowns, delays, and customer concerns to ensure on-time performance.
- Created and improved SOPs to streamline workflow and reduce response times.
- Coordinated with day-shift teams to ensure seamless operations and reporting.
- Maintained compliance with DOT and company standards during off-hours operations.
Transportation Dispatcher
Zam Trans
10.2019 - 08.2022
- Supervised employees to ensure that cargo shipments were transported accurately to and from specified locations while adhering to safety standards.
- Implemented ordering, tracking and billing systems and associated processes to streamline procedures.
- Negotiated freight in alignment with specifications and needs and monitored compliance with budgets.
- Determined types or amounts of equipment, vehicles or personnel to meet work orders or specifications.
- Identified reduced transport cost opportunities and improved margins
- Verified compliance with federal, state and local regulations regarding dispatch operations and safe driving.
TRUCK DRIVER
Altex Transportation
05.2015 - 10.2021
- Check vehicles to ensure that mechanical, safety, and emergency equipment is in good working order
- Maneuver trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned
- Maintain logs of working hours or of vehicle service or repair status, following applicable state and federal regulations
- Perform basic vehicle maintenance tasks, such as adding oil, fuel, or radiator fluid or performing minor repairs
- Couple or uncouple trailers by changing trailer jack positions, connecting or disconnecting air or electrical lines, or manipulating fifth-wheel locks
Education
Completed coursework towards ESL/General ED Mathematics/Computer Science/Art (Dec 2012 -
AMERICAN RIVER COLLEGE
Sacramento, CASome College (No Degree) - Industrial Design
Academy of Art University
San Francisco, CAHigh School Diploma -
ART SCHOOL RSHU
Dubno, Rivne06.2006
Skills
- Proficient in using PC/Software/Apps
- Fast Learning
- Commercial Driver License Class A
- Forklift Operation
- Shipment Processing
- Purchasing Management
- Skilled in Freight Managing Software
- Customer Relationship Management
- Transportation Management Systems
- Inventory Management Software
- Fleet Dispatch
- Corporate Logistics
- Schedule Management
- Operations Control
- Worker Supervision
- Logistics Data Analysis
- Problem-Solving
- Critical Thinking
- Logistics Processes Planning
- Logistics Analysis
- Onboarding and Training
- Contract Management
- Customer Service
References
REFERENCES References available upon request
Languages
Ukrainian
Native/ Bilingual
English
Full Professional
Italian
Limited
Russian
Professional
Certification
- Commercial Driver License - 2018
Education and Training
Associate Degree in Art
Academy of Art University, San Francisco, CA
Completed coursework in design, communication, and process visualization, applying creative problem-solving to logistics operations and team management.
Professional Training:
- Transportation Management & Logistics Operations – USKO Logistics Internal Program (2021–Present)
- Leadership & Team Development – Remote Operations Management Certification (2020)
- Systems Expertise: Proficient in MOTION TMS, Alvis TMS, and various tracking, monitoring, and ELD platforms (including Samsara, KeepTruckin, and Project44).
Timeline
Logistics Coordinator
USKO Logistics
11.2024 - Current
Operations Manager
Sacramento Managing Company
04.2023 - 11.2024
Afterhours Manager
USKO Express Inc.
08.2021 - 11.2024
Transportation Dispatcher
Zam Trans
10.2019 - 08.2022
TRUCK DRIVER
Altex Transportation
05.2015 - 10.2021
Completed coursework towards ESL/General ED Mathematics/Computer Science/Art (Dec 2012 -
AMERICAN RIVER COLLEGE
Some College (No Degree) - Industrial Design
Academy of Art University
High School Diploma -
ART SCHOOL RSHU