Rolando Scarpelli
Bradford West Gwillimbury,ON
Summary
Dynamic Central Office Technician with extensive experience at Bell Canada, excelling in network infrastructure provisioning and maintenance. Proven expertise in optical transport networks and fault isolation, coupled with strong problem-solving skills. Successfully minimized outages and ensured service availability, enhancing overall network performance and reliability.
Overview
25
25
years of professional experience
Work History
Central Office Technician (Technician - Advanced)
Bell Canada
Bradford, ON
09.2015 - Current
- Provisioned and maintained network infrastructure to minimize outages and ensure service availability.
- Executed assurance routines to verify network performance at optimal levels.
- Coordinated projects related to provisioning, maintenance, and service assurance across various technologies.
- Managed tasks involving transport, broadband, IP core, switching, power, and frame in central offices, huts, WICs, OPIs, and ONUs.
Central Office Technician (IP Enabling – Core Team)
Bell Canada
Barrie, ON
03.2014 - 09.2015
- Executed initial turn-up and provisioning of CE and PE router switches, including Terminal Servers.
- Coordinated with field technicians and Bell Canada contractors to establish remote access.
- Provisioned GE1 and GE10 optical links between routers and transport equipment.
- Ensured timely completion of all tasks prior to due dates.
Central Office Technician (TNOC Support)
Bell Canada
Markham, ON
02.2005 - 03.2014
- Provided comprehensive Tier 2 network support for Bell Canada’s National Fibre Network.
- Coordinated vendor escalations and monitored performance to enhance fault resolution.
- Troubleshot and isolated faults, engaging technicians for timely issue resolution.
- Diagnosed and resolved technical issues related to network operations.
Surveillance Technician (Network Operations Control Centre)
Bell Mobility
Etobicoke, ON
05.2004 - 02.2005
- Conducted regular and off-normal network surveillance to ensure optimal performance.
- Coordinated resolution of network outages, documenting incidents and escalating issues as necessary.
- Supported Field Maintenance Technicians and Engineering teams during maintenance activities.
- Interfaced with Bell Mobility Customer Service and other Canadian carriers to facilitate communications.
Central Office Technician (Network Maintenance Centre)
Bell Canada
Toronto, ON
06.2000 - 05.2004
- Monitored and actioned alarms for Bell Canada’s transport network, as presented by Preside West/National, MARCS, and TNOSS.
- This included troubleshooting and isolating faults as presented, while engaging the correct groups and technicians to resolve the faults in a timely manner.
- Accountabilities also included the safety tracking of remote technicians maintaining Bell’s Radio Relay Network.
- Maintained existing telecommunications systems by troubleshooting any issues that arose.
Education
Electronics Engineering Technician Diploma -
DeVry Institute of Technology
Mississauga, ONSkills
- Optical transport network knowledge
- DS0, DS1, DS3, SONET concepts
- Legacy equipment familiarity
- Transport cross-connect switches
- Network synchronization equipment
- Router and switch exposure
- Maintenance, troubleshooting, and provisioning skills
- Fault isolation
- Network management tools expertise
References
Available upon request
Timeline
Central Office Technician (Technician - Advanced)
Bell Canada
09.2015 - Current
Central Office Technician (IP Enabling – Core Team)
Bell Canada
03.2014 - 09.2015
Central Office Technician (TNOC Support)
Bell Canada
02.2005 - 03.2014
Surveillance Technician (Network Operations Control Centre)
Bell Mobility
05.2004 - 02.2005
Central Office Technician (Network Maintenance Centre)
Bell Canada
06.2000 - 05.2004
Electronics Engineering Technician Diploma -
DeVry Institute of Technology