Rohit Sharma
Winnipeg,MB
Summary
Skilled Pharmacy Assistant brings 2 years of experience in Retail pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of backgrounds.
Overview
2
2
years of professional experience
Work History
Pharmacy Assistant
Shoppers Drug Mart
02.2022 - Current
- Improved patient understanding by providing thorough medication counseling and answering questions in a clear manner.
- Enhanced pharmacy efficiency by assisting in inventory management, medication storage organization, and restocking shelves.
- Contributed to a positive patient experience with excellent customer service skills while assisting at the pharmacy counter.
- Ensured accuracy in prescription processing by double-checking all medications before dispensing to patients.
- Collaborated with pharmacists to review and clarify prescriptions, preventing potential medication errors or drug interactions.
- Gained valuable experience in compounding medications for customized patient needs, following strict guidelines and safety measures.
- Enhanced patient adherence to prescribed therapies by conducting follow-up calls and addressing any concerns or barriers they may have encountered.
- Streamlined pharmacy workflow by efficiently managing multiple tasks simultaneously, such as data entry, phone calls, and order processing.
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Optimized wait times for patients through efficient prescription filling processes and prioritizing urgent requests accordingly.
- Assisted in maintaining a clean working environment that adhered to all safety regulations and standards required for optimal functioning.
- Increased patient satisfaction by addressing concerns in a timely manner and providing personalized attention during interactions.
- Contributed to pharmacy team cohesiveness by offering support and guidance to fellow interns, creating a positive work environment for all staff members.
- Used pharmacy software to enter prescription and insurance information.
- Followed department policies, procedures and best practices for pharmacy operations.
Education
Chemical Lab Technician - Science
Durham College
Oshawa, ON04.2019
Skills
- Supply Restocking
- Verifying Orders
- Order Documentation
- Secure Storage of Medications
- Receiving Incoming Supplies
- POS System Operation
- Interpreting Orders
- Processing Payments
- Insurance Collaboration
- Medication Labels
- Stocking Shelves
- Drug Inventory Control
- Answering Customer Questions
- Resolving Complaints
- Computer Savvy
- Document Filing
- Supply Management
- Medication Dispensing
- Organizing Supplies
- Product Restocking
- Pharmaceutical Calculations
- Insurance Billing
- Insurance Verification
- Continuous Learning
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Pharmacy Assistant
Shoppers Drug Mart
02.2022 - Current
Chemical Lab Technician - Science
Durham College