Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rohit Rohit

Surrey,BC

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

1
1
year of professional experience

Work History

EMPLOYEE

CENTRAL WHAREHOUSE
06.2022 - 03.2023
  • Entered data and utilized Access database and Excel spreadsheets.
  • Greeted and answered inquiries from general public, customers and visitors and routed and resolved information requests.
  • Operated multi-line telephone to answer, screen and route calls and relay messages.
  • Typed correspondence and compiled data for expense and statistical reports.

Cashier

VISHAL MEGAMART
01.2022 - 05.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Associate of Arts - ARTS

UNIVERSITY CANADA WEST
Vancouver, BC
09.2025

Skills

  • Background Check Processes
  • Performance Appraisal
  • Reading Comprehension
  • Standard Operating Procedures Understanding
  • Discipline Documentation
  • Microsoft Excel
  • Workers Compensation
  • Office Cleaning
  • Information Updates
  • Active Learning

Languages

English
Professional Working

Timeline

EMPLOYEE

CENTRAL WHAREHOUSE
06.2022 - 03.2023

Cashier

VISHAL MEGAMART
01.2022 - 05.2022

Associate of Arts - ARTS

UNIVERSITY CANADA WEST

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