Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Rohit Kumar

Prince George,BC

Summary

Outgoing Wireless Sales Associate offering 3 years of expertise in fast-paced retail environments. Skillful in promoting sales and answering questions regarding calling plans and technology. Committed to maintaining customer satisfaction and achieving sales goals. Solid team player with positive attitude and in-depth knowledge of communications industry. Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Mobile Sales Associate

Best Buy
10.2022 - Current
    • Troubleshot technical issues with mobile devices, helping customers resolve problems quickly without needing additional support services.
    • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
    • Geek Squad Assist
    • Computing And Home Solutions Advisor
    • Tech Support

Supervisor

Park Drive in Theatre
05.2023 - 05.2024

    • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
    • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
    • Social Media Management

Janitor/Cleaner

Talwar Hygiene First Cleaning Services LTD.
08.2023 - 01.2024
    • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
    • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
    • Industrial cleaning such as mills and offices

Team Leader

Easy Day
09.2021 - 09.2022
    • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
    • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
    • Team management, Costumer service, cash handling, team work

Education

Business Management - Business

College of New Caledonia
Prince George, BC
07.2024

Computer Science And Engineering - Computer Science

Government Polytechnic College
Punjab, India
05.2021

Skills

    • Goal-Oriented
    • Technical Support
    • Technical Troubleshooting
    • Training and mentoring
    • Customer Service
      • Problem-solving skills
      • Data Entry
      • Social Media Management
      • Team Supervision
      • Cash Handling

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Certification

  • Occupational First Aid Level 1
  • Food Safe Level 1
  • BC Class 5 Drivers License
  • Security Worker License
  • Mental Health First Aid
  • Learn2Lead Certificate

Timeline

Janitor/Cleaner

Talwar Hygiene First Cleaning Services LTD.
08.2023 - 01.2024

Supervisor

Park Drive in Theatre
05.2023 - 05.2024

Mobile Sales Associate

Best Buy
10.2022 - Current

Team Leader

Easy Day
09.2021 - 09.2022

Business Management - Business

College of New Caledonia

Computer Science And Engineering - Computer Science

Government Polytechnic College

Similar Profiles

CREATE PROFILE
Rohit Kumar