Shafeeq Noorzai
London,Canada
Summary
high school graduate with a strong interest in cybersecurity, seeking to leverage technical skills, diverse work experience, and multilingual abilities to excel in a cybersecurity program at Fanshawe College. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Mobile sales professional with comprehensive experience in customer service and sales. Skilled in product knowledge, problem-solving, and relationship building. Strong focus on team collaboration and adaptability to changing needs ensures reliable performance. Proven ability to meet sales targets and deliver exceptional customer experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mobile Sales Associate
Best Buy North London
09.2023 - Current
- Assisted customers in selecting mobile devices and plans, providing detailed information on products and services
- Achieved monthly sales targets and received positive customer feedback for excellent service
- Collaborated with team members to maintain a high level of store organization and product knowledge
Daycare Assistant
Family Day Daycare
11.2018 - 10.2022
- Supervised and engaged children in educational and recreational activities
- Ensured a safe and nurturing environment, fostering positive development
- Assisted in planning daily activities and communicating with parents regarding their children's progress
- Reliable and Responsible
- Attention to Detail
- Problem-solving
Education
Cybersecurity
Fanshawe College
London, Ontario01-2028
High School Diploma -
Saint Andre Bessette High School
London, Ontario06.2024
Skills
- Communication
- Friendly and Helpful
- Honest and Dependable
- Reliable and Responsible
- Attention to Detail
- Problem-solving
- Professionalism
- Critical Thinking
- Time Management
- Teamwork
- Active Listening
- Adaptability
- Collaboration
- Client Relationship Building
- Goal oriented
- Brand awareness
- Mobile device troubleshooting
- Mobile device management
- Mobile application development
- Teamwork and collaboration
- Friendly and helpful
- Customer service
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Customer assistance
- Strong communication and interpersonal skills
- Multitasking Abilities
- Problem-solving abilities
- Excellent communication
- Team collaboration
- Creative thinking
- Active listening
- Decision-making
- Cash handling
- Organization
Accomplishments
- Supervised team of 4 staff members.
- Resolved product issue through consumer testing.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Telephone Service - Professionally processed 40+ calls per day, providing information and service to ensure customer satisfaction.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Awarded “Employee of the Month” in 2024-2025.
- Brought in 10+ new customers.
Languages
English
Native or Bilingual
Hindi
Limited Working
Dari
Native or Bilingual
Farsi
Native or Bilingual
Travel Experience
- Miami, Explored the vibrant culture, beautiful beaches, and local cuisine.
- Washington DC, Visited historical landmarks, museums, and government buildings.
- Sydney, Australia, Experienced the diverse wildlife, iconic Sydney Opera House, and beautiful beaches.
- Qatar, Immersed in the rich cultural heritage and modern architecture of Doha.
Certification
- Loss Prevention Qualified (LPQ) - Loss Prevention Foundation.
Honesty Pays Certificate
This certification/award was given to me for lost and prevention while the time at working at Best Buy.
It was awarded to me on behalf of Best Buy Canada and the Loos Prevention Department.
Timeline
Mobile Sales Associate
Best Buy North London
09.2023 - Current
Daycare Assistant
Family Day Daycare
11.2018 - 10.2022
Cybersecurity
Fanshawe College
High School Diploma -
Saint Andre Bessette High School
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