ROHIT CHOUDHARY
Toronto,Canada
Summary
Dedicated customer service professional with a strong track record in the food industry, recognized for managing high-volume operations and leading effective teams. Expertise in optimizing efficiency in fast-paced environments through exceptional communication and problem-solving skills. Committed to delivering outstanding service and enhancing team performance while pursuing continuous professional growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Co-Worker
IKEA
01.2023 - 04.2024
- Delivered exceptional customer service by identifying needs and providing tailored solutions
- Maintained organized, visually appealing sales areas adhering to merchandising standards
- Trained and mentored new team members to ensure seamless onboarding and productivity
- Enhanced product knowledge among customers and colleagues, driving sales performance
- Achieved weekly sales targets consistently by actively upselling key products
Volunteer
Toronto International Film Festival (TIFF)
01.2019 - 01.2024
- Provided outstanding guest service and operational support during high-profile events
- Acted as a key point of contact, answering queries about screenings, theatre locations and schedules
- Managed crowd control during high-traffic periods, maintaining order and ensuring safety
- Collaborated with team members and festival staff to address immediate needs, demonstrating strong problem-solving skills
Supervisor/Cook
Pizza Pizza
09.2022 - 06.2023
- Boosted guest satisfaction by ensuring high-quality food and efficient service
- Managed and trained team members, driving productivity and adherence to safety standards
- Streamlined operations through efficient inventory control and supplier management
- Monitored team performance and provided constructive feedback to enhance productivity
- Resolved guest complaints effectively and professionally
Supervisor
Subway
04.2021 - 09.2022
- Provided exceptional customer service, fostering a positive atmosphere and ensuring repeat business
- Trained, mentored, and onboarded new employees
- Ensured adherence to all Subway operating standards
- Monitored and enforced store policies during shifts to maintain a smooth and compliant work environment
- Assisted the restaurant manager in driving sales and maintaining efficient operations
Cook
Moxie's Grill & Bar
04.2022 - 08.2022
- Prepared and delivered high-quality dishes adhering to brand standards
- Operated effectively in a fast-paced kitchen environment, maintaining consistency in food quality
- Managed ingredient preparation and portioning to ensure smooth service readiness during peak hours
- Collaborated with team members to maintain a clean, efficient kitchen, meeting safety standards
Cashier/Cook
Pizza Pizza
07.2018 - 04.2021
- Greeted customers warmly and provided information about menu items, ensuring an excellent customer experience
- Monitored a clean, organized checkout area and stocked shelves to ensure product availability
- Prepared high-quality pizzas according to company recipes, ensuring consistent quality
- Reconciled total payments at the beginning and end of each shift, ensuring the cash register matched sales records
- Consistently delivered excellent service, fostering repeat business
Education
Bachelor of Fine Arts - Film Studies
Toronto Metropolitan University
Toronto08.2027
Electro-Mechanical Engineering - Automation and Robotics
Centennial College
Scarborough04.2019
Skills
- Sales Expertise
- Point Of Sale Systems Expertise
- Effective Team Leadership
- Stock Management
- Food Safety Compliance
- Effective Multitasking
- Technical Proficiency
- Effective Leadership Skills
Certification
- Food handlers Certificate
Timeline
Sales Co-Worker
IKEA
01.2023 - 04.2024
Supervisor/Cook
Pizza Pizza
09.2022 - 06.2023
Cook
Moxie's Grill & Bar
04.2022 - 08.2022
Supervisor
Subway
04.2021 - 09.2022
Volunteer
Toronto International Film Festival (TIFF)
01.2019 - 01.2024
Cashier/Cook
Pizza Pizza
07.2018 - 04.2021
Bachelor of Fine Arts - Film Studies
Toronto Metropolitan University
Electro-Mechanical Engineering - Automation and Robotics
Centennial College
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