Nadia Islam
Winnipeg
Summary
Seeking a challenging position in a reputable organization to expand learnings, knowledge, and skills. Eager to secure a responsible career opportunity to fully utilize training and skills, while making a significant contribution to the company's success. Bringing a positive attitude and commitment to continuous learning and growth in a professional environment.
Overview
5
5
years of professional experience
Work History
Sales co-worker
IKEA
10.2022 - Current
- Ensured a safe shopping environment by following health, safety, and risk protocols.
- Promoted IKEA values through excellent customer service and teamwork.
- Assisted customers with product knowledge and store navigation.
- Maintained merchandise displays in line with visual standards.
- Monitored floor activity to identify and report safety concerns.
- Handled multiple tasks efficiently during high-traffic periods.
- Collaborated with teams to meet daily sales and safety goals.
- Participated in safety briefings and risk awareness initiatives.
- Demonstrated reliability and integrity in a fast-paced setting.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Sales Associate & Cashier
Under Armour
03.2021 - 10.2022
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Stock, replenish and organize inventory with accuracy and efficiency, completing tasks 10% faster than average associates.
- Maintain accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases.
- Provide outstanding customer service, receiving 96% in customer service feedback surveys.
Sales Associate & Cashier
H&M
04.2021 - 03.2022
- Helped an average of 50 customers per day by responding to inquiries and locating products.
- Assisted team members when necessary in handling cash registers, organizing inventory room, labeling products, unloading merchandise and cleaning up.
- Aided Bilingual speaking customers increasing repeat and loyal customers by 30%.
Corporate Legal Intern
Dr. Khaled Hamid Chowdhury & Associates
09.2020 - 02.2021
- Reviewed legal information and proofed documentation for errors.
- Performed legal and general research, drafting memoranda, and correspondence.
- Organized legal filing system to maximize efficiency.
- Attended depositions and court proceedings and prepared summaries on cases.
- Interviewed and communicated with clients via phone or email.
- Negotiated settlements with opposing counsel.
- Created and finalized contracts and other legal documents for clients.
- Researched, wrote and filed motions, writs and briefs for each case.
Education
Bachelor of Arts - Criminal Justice
University of Winnipeg
Winnipeg, MB05-2025
Bachelor of Laws -
BPP University Law School
England, United Kingdom09-2021
Certificate of Higher Education (CHE) - Legal Studies
BPP University Law School
England, United Kingdom09-2017
High School Certificate (HSC) - Humanities
Government Chittagong College
Chittagong, Bangladesh09-2015
Skills
- Training and development
- Customer relations
- Attention to detail
- Safety and compliance
- Problem-solving
- Verbal and written communication
- Conflict resolution
- Creativity and innovation
- Cross-functional coordination
- Time management
- Microsoft office expertise
Timeline
Sales co-worker
IKEA
10.2022 - Current
Sales Associate & Cashier
H&M
04.2021 - 03.2022
Sales Associate & Cashier
Under Armour
03.2021 - 10.2022
Corporate Legal Intern
Dr. Khaled Hamid Chowdhury & Associates
09.2020 - 02.2021
Bachelor of Arts - Criminal Justice
University of Winnipeg
Bachelor of Laws -
BPP University Law School
Certificate of Higher Education (CHE) - Legal Studies
BPP University Law School
High School Certificate (HSC) - Humanities
Government Chittagong College
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