Summary
Overview
Work History
Education
Skills
Languages
Key Qualifications
References
Timeline
Generic

Rohit Chohan

Huntsville,Canada

Summary

Experienced Server and Assistant Manager with a proven ability to deliver exceptional service and efficiently manage restaurant operations. Skilled in handling multiple large tables simultaneously, overseeing inventory management, staff scheduling, and training team members. Strong in customer satisfaction and leadership in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Customer Experience Associate

TD Bank
10.2024 - Current
  • Provide personalized solutions for customer inquiries.

• Promote TD products and services to meet customer needs.

• Process deposits, withdrawals, and account-related transactions accurately.

• Maintain compliance with TD policies and security procedures.

Server

East Side Mario’s
10.2024 - Current
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Stayed informed about daily specials, new menu items, promotions.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Delivered food orders promptly and courteously.
  • Took orders from customers accurately and in a timely manner.
  • Upheld high standards of sanitation in accordance with health department regulations.

Server & Assistant Manager

Swiss Chalet
04.2023 - 10.2024
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Delivered food orders promptly and courteously.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Kitchen Manager

Swiss Chalet
10.2018 - 02.2023
  • Supervised food prep and cooking, maintained kitchen inventory, complied with safety and cleanliness standards, managed kitchen staff, ensured quality food delivery, and provided a pleasant dining experience.

Fryer and Cook

Jack Astor
08.2017 - 02.2018
  • Set up and broke down work station, assisted with prep work, fried food to order, assisted on the grill, helped keep walk-in freezer organized, and maintained a clean work area.

Supervisor

Canadian cleaning and maintenance
01.2017 - 08.2017

Education

Bachelors in Computer Application -

Gurunanak Dev University
Amritsar

Software and System Testing -

Fanshawe College

Skills

  • Supply Restocking
  • Order Management
  • Guest Relations Management
  • Check payment processing
  • Effective customer upselling
  • Strong Work Ethic
  • Food safety understanding
  • Menu Memorization
  • Service prioritization
  • POS operation
  • Ordering Procedures
  • High-volume dining
  • Cash Handling
  • Professional Appearance
  • Experience in leadership role
  • Staff Training and Development

Languages

English
Full Professional

Key Qualifications

  • Certified Food Handler
  • Certified Smart Serve
  • Swiss Chalet corporate trained- Manager
  • Decision Making
  • Culinary Expertise
  • Attention to Details
  • Communication
  • Creative
  • Cleanliness
  • Team management
  • Time management
  • Budget Management
  • Hard work and work effectively under pressure

References

  • Steve Maher, Ex-Franchise Swiss Chalet Huntsville, +1 (705) 706-1919
  • Jenn Ludlow, Server at Swiss Chalet, +1 (705) 349-2531
  • Enrique Prada Lozada, Server at Kelsey's, +1 (705) 380-3183

Timeline

Customer Experience Associate

TD Bank
10.2024 - Current

Server

East Side Mario’s
10.2024 - Current

Server & Assistant Manager

Swiss Chalet
04.2023 - 10.2024

Kitchen Manager

Swiss Chalet
10.2018 - 02.2023

Fryer and Cook

Jack Astor
08.2017 - 02.2018

Supervisor

Canadian cleaning and maintenance
01.2017 - 08.2017

Bachelors in Computer Application -

Gurunanak Dev University

Software and System Testing -

Fanshawe College
Rohit Chohan