ROHAN GOYAL
Toronto
Summary
RIBO-licensed insurance professional specializing in commercial and P&C insurance. Skilled in risk assessment, policy optimization, and claims management. Adept at underwriting, policy endorsements, and leveraging technology to enhance efficiency. Strong communicator and negotiator focused on delivering tailored insurance solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Broker
Absolute Insurance Brokers
01.2024 - Current
- Provide professional insurance services for individuals and businesses
- Specialize in commercial insurance, P&C, endorsements, claims management, and risk analysis
- Manage premium accounting and assist with policy adjustments and renewals
- Collaborate with underwriters and claims adjusters to secure favorable terms
Customer Success & Risk Analyst
Beam Data Ltd.
01.2022 - 12.2024
- Conduct trend analysis to enhance customer service and risk management
- Recommend insurance products and risk mitigation strategies
- Analyze customer interactions to improve service offerings
Customer Service Representative
Queen's University
01.2018 - 12.2020
- Provided high-quality customer support and handled inquiries with professionalism
- Ensured high levels of customer satisfaction through proactive service
Education
Bachelor of Science -
St. Lawrence College
12.2020
Skills
- Insurance software: Applied Epic
- Insurance software: PowerBroker
- Insurance software: Policy Works
- Strong communication & negotiation skills
- Knowledge of insurance regulations & compliance
- Client relationship management
- Risk assessment & mitigation
- Claims processing & settlement
Certification
- Licensed Insurance Agent/Broker - Ontario Department of Insurance.
- Customer Service Representative Designation in Property/Casualty or Life/Health – Various Educational Institutions or Programs.
Timeline
Insurance Broker
Absolute Insurance Brokers
01.2024 - Current
Customer Success & Risk Analyst
Beam Data Ltd.
01.2022 - 12.2024
Customer Service Representative
Queen's University
01.2018 - 12.2020
Bachelor of Science -
St. Lawrence College
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