Highly organized with strong multitasking, time management, and customer service skills. Committed to going the extra mile to solve problems and ensure customer satisfaction. Proficient in customer service best practices.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Spoon & Spice Restaurant
05.2022 - 10.2022
Greeted guests, managed check-ins, and engaged in friendly conversations.
Maintained a tidy front office for a professional atmosphere.
Scheduled and confirmed appointments and resolved customer issues promptly.
Managed multi-line phones, directing calls as needed.
Resolved customer problems and complaints.
Food Server
One10 Restaurant
08.2020 - 07.2021
Maintained clean work areas for a pleasant atmosphere.
Efficiently prepared and delivered customer orders.
Followed food safety guidelines for customer health.
Addressed complaints professionally to maintain reputation.
Communicated with kitchen staff for timely meal delivery.
Dishwasher
Amrit Hotel
03.2019 - 01.2020
Maintained clean kitchen areas, organized supplies, and disposed of trash.
Followed supervisor instructions and completed tasks promptly.
Ensured cleanliness and safety standards for dishes and utensils.
Conducted extra cleaning to keep the kitchen spotless.
Efficiently cleared, washed, and stacked dining items.
Education
Post-Degree Certificate - Information Technology - Cybersecurity
Saskatchewan Polytechnic
Saskatoon
06.2024
Bachelor of Science - Computer Engineering
SilverOak University
India
07.2022
Skills
Hospitality Service
Meeting Arrangements
Menu Memorization
Team Collaboration
Guest Relations Management
Verbal and Written Communication
Food Spoilage Prevention
Operational Efficiency
Guest Seating Arrangements
High-Volume Dining
Bill Computation
Food and Beverage Pairings
Cleaning Procedures
Performance Improvement
Cleaning and Sanitizing
Time Management
Languages
English
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
French
Limited Working
Availability
Monday: [9:00] - [3:00]
Tuesday: College hours
Wednesday: College hours
Thursday: [9:00] - [3:00]
Friday: College hours
Saturday: Anytime
Sunday: Anytime
Timeline
Front Desk Receptionist
Spoon & Spice Restaurant
05.2022 - 10.2022
Food Server
One10 Restaurant
08.2020 - 07.2021
Dishwasher
Amrit Hotel
03.2019 - 01.2020
Post-Degree Certificate - Information Technology - Cybersecurity