Summary
Overview
Work History
Education
Skills
Education Certifications
Languages
Certification
Timeline
Generic

Rohail Khan

Mississauga,ON

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Game Room Attendant

Chuck E Cheese
  • Assisted customers with redeeming tickets or points for prizes in a friendly manner.
  • Maintained game equipment, including troubleshooting and performing routine maintenance tasks.
  • Managed cash transactions accurately, ensuring proper handling of currency and balancing the register at the end of shifts.
  • Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service.

Student Technician

Blue Ribbon Auto Service
02.2024 - Current
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Replaced damaged, missing, or defective parts with new and refurbished components.

Produce Clerk & Grocery Clerk

Food Basics
12.2022 - Current
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Glenforest Secondary School
Mississauga, ON
06.2025

Skills

  • Excellent Communication skills, both verbal and written, with the ability to interact with customers and team members in a professional and friendly manner
  • Ability to work in a fast-paced environment while maintaining attention to detail and accuracy
  • Strong organizational skills, able to manage multiple tasks and prioritize responsibilities to meet deadlines
  • Quick learner with a solid work ethic, ready to contribute towards a fast pace environment
  • Patience and Empathy

Education Certifications

  • Working From Heights Certification
  • Customer service Certification
  • First Aid & CPR certification Level "C"
  • WHMIS Certification

Languages

Urdu
Native or Bilingual
French
Limited Working

Certification

  • First Aid and CPR level "C" Certified
  • WHMIS Certification
  • Customer Service and Project Management Certification Course

Timeline

Student Technician

Blue Ribbon Auto Service
02.2024 - Current

Produce Clerk & Grocery Clerk

Food Basics
12.2022 - Current

Game Room Attendant

Chuck E Cheese

High School Diploma -

Glenforest Secondary School

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Rohail Khan