Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

RODERICK C. ANDRES

Saint John

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with Store management and workflow optimization. Eager to bring knowledge to support business.

Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.

Overview

10
10
years of professional experience

Work History

TEAM MEMBER

SECOND CUP COFFEE and PITA PITA
04.2023 - Current
  • Preparing and serving hot and cold drinks such as coffee, tea, artisan, and speciality beverages
  • Cleaning and sanitizing work areas, utensils, and equipment
  • Describing menu items and suggesting products to customers
  • Servicing customers and taking orders
  • Receiving and processing customer payment

CONSUMABLE ASSOCIATES

WALMART CANADA
08.2023 - 06.2024
  • Greeting all customers in a polite and friendly manner
  • Assists customers by promoting products/services, locating merchandise, and making purchase decisions
  • Maintains sales floor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise
  • Stocks merchandise/picks, down stocks if applicable
  • Applies product protection when required
  • Sets and completes modulars, including flex modulars and sets new shelf caps

HOUSEKEEPING ATTENDANT

SHANNEX PARKLAND NURSING HOMES
04.2023 - 11.2023
  • Clean patient rooms, waiting areas and offices
  • Clean and sanitize all floors, furniture and equipment, handle and dispose of waste as per specified procedures
  • Clean mattresses and beds, gather dirty laundry and place it in the appropriate area
  • Maintain cleaning equipment and monitor inventory of essential supplies

FOOD SERVICE WORKER

SHANNEX PARKLAND NURSING HOMES
04.2023 - 11.2023
  • Wrapping, date-labeling, and storing food items
  • Serve customers in a fast, efficient, and friendly manner
  • Follow guidelines to ensure correct serving temperatures and adequate portion control
  • Escalate customer concerns and complaints to management

STORE SUPERVISOR

Dr-Café Coffee
01.2019 - 11.2022
  • Company Overview: Riyadh, Saudi Arabia
  • Conducted inventory analysis to determine operational stock levels
  • Kept documentation and records accurate and up to date with latest data to prevent errors in processing
  • Maintained customer satisfaction with quick and professional handling of product returns
  • Answered product questions and assisted customers in selection and check out
  • Riyadh, Saudi Arabia

SHIFT LEADER

Dr-Café Coffee
10.2017 - 01.2019
  • Company Overview: Riyadh, Saudi Arabia
  • Trained new employees and delegated daily tasks and responsibilities
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Riyadh, Saudi Arabia

LEAD BARISTA

Dr-Café Coffee
04.2015 - 09.2017
  • Company Overview: Riyadh, Saudi Arabia
  • Pleasantly interacted with customers during hectic period to promote fun, positive environment
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
  • Riyadh, Saudi Arabia

Education

Elementary Education -

San Dionisio-1 Elementary School
Maddela, Quirino

CERTIFICATE - COMPUTER PROGRAMMING

Isabela State University Jones Campus
Jones, Isabela
04.2014

High School Diploma -

Dabubu High School
San Agustin, Isabela
04.2005

Skills

  • Food Safety Procedures
  • Operations and Procedural Knowledge
  • Customer Engagement
  • Computer Literate
  • Basic Computer troubleshooting & Networking
  • Knowledge in Microsoft Office
  • Basic Coffee Equipment troubleshooting & calibration
  • Latte Artist
  • Customer Loyalty
  • Professional Relationship
  • Production Preparation
  • Customer Service

    Positive Attitude

    Teamwork and Collaboration

    Problem-Solving

    Attention to Detail

    Cash Handling

    Cleaning

    Workplace Safety

    Money Handling

    Computer Skills

    Decision-making capabilities

References

  • KRIZELDA SATAIRAPAN, CCU REGISTERED NURSE, Saint John Regional Hospital, krizeldasatairapan@gmail.com, +1(647)6558062, Saint John, NB, Canada
  • JENNIFER MARAVILLA, Patient Care Attendant, Saint John Regional Hospital, Jennifer.maravilla@horizonnb.ca, +1(506)8897026, Saint John, NB, Canada

Languages

English
Professional Working

Timeline

CONSUMABLE ASSOCIATES

WALMART CANADA
08.2023 - 06.2024

TEAM MEMBER

SECOND CUP COFFEE and PITA PITA
04.2023 - Current

HOUSEKEEPING ATTENDANT

SHANNEX PARKLAND NURSING HOMES
04.2023 - 11.2023

FOOD SERVICE WORKER

SHANNEX PARKLAND NURSING HOMES
04.2023 - 11.2023

STORE SUPERVISOR

Dr-Café Coffee
01.2019 - 11.2022

SHIFT LEADER

Dr-Café Coffee
10.2017 - 01.2019

LEAD BARISTA

Dr-Café Coffee
04.2015 - 09.2017

High School Diploma -

Dabubu High School

Elementary Education -

San Dionisio-1 Elementary School

CERTIFICATE - COMPUTER PROGRAMMING

Isabela State University Jones Campus
RODERICK C. ANDRES