Rod Ruiz

• Communicated with drivers and personnel to coordinate time and schedules.
• Directed dispatching, routing, and tracking of [Number] fleet vehicles.
• Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
• Promoted teamwork among colleagues by proactively assisting others when needed.

Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.

• Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
• Maintained strict confidentiality of bank records and client information.
• Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
• Submitted loan applications to underwriter for verification and recommendations.

• Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
• Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
• Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.

• Operated band saws, CNC mills, and lathes in machine shop.
• Expanded skill set under machinist mentorship, learning advanced techniques for improved job performance.
• Reduced production errors by accurately measuring dimensions using precision tools such as calipers and micrometers.
• Deburred, polished and ground machine parts to preserve functionality.
• Streamlined communication between team members, sharing essential information about projects and machinery updates.