Rochel Rellosa
Calgary
Summary
Hardworking with solid understanding of operational practices and safety standards. Read, understand and accurately follow directions to complete ecient work. Contribute to team success with field knowledge and dedication to going above and beyond to do the job correctly.
Overview
8
8
years of professional experience
Work History
Lounge Agent
Swissport
09.2024 - Current
- Maintained strict adherence to safety protocols, ensuring the well-being of both guests and colleagues alike.
- Collaborated with team members to maintain a clean, organized, and welcoming lounge environment.
- Managed reservations and cancellations, maintaining accurate records for guest arrivals and departures.
- Assisted travelers with special requests, ensuring a comfortable and enjoyable experience during their stay.
Cashier
A&W
09.2022 - 08.2024
- Organized and restocked supplies to support operations and team productivity
- Attentive listening to customers orders
- Drove team success by completing assigned task quickly and accurately
Crew Trainer
Mcdonalds
11.2020 - 11.2022
Crew Trainer
Mcdonalds
05.2017 - 07.2020
Education
Medical Office Assistant -
Prairie Western College
Calgary, AB01.2025
Advanced Nails -
NIWE Academy
Calgary, AB02.2022
High School Diploma -
Centre HIgh School
Edmonton, AB06.2019
High School -
Holy Trinity HS
Edmonton, AB06.2018
Skills
- Leadership
- Time management
- Organization
- Adaptability
- Team work
- Attention to detail
- Active Listening
- Customer Service
- Patience
Timeline
Lounge Agent
Swissport
09.2024 - Current
Cashier
A&W
09.2022 - 08.2024
Crew Trainer
Mcdonalds
11.2020 - 11.2022
Crew Trainer
Mcdonalds
05.2017 - 07.2020
Advanced Nails -
NIWE Academy
High School Diploma -
Centre HIgh School
High School -
Holy Trinity HS
Medical Office Assistant -
Prairie Western College
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