Summary
Overview
Work History
Education
Skills
Languages
Certification
memberships
Timeline
Generic

Robyn Kramer

Ottawa,ON

Summary

Dynamic instructor with profound experience in working with an extensive background in special populations across all ages of the lifespan. 5 Years experience in leading high-producing teams while developing lasting employee rapport. Adept in curriculum development and risk management. Skilled in fostering inclusive environments for diverse populations, demonstrating strong leadership and communication abilities. Successfully implemented a diverse amount of innovative programs that enhanced participant engagement and safety, ensuring all needs of clients were met effectively.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Instructor, Inclusive Recreation

City Of Ottawa
09.2024 - Current
  • Facilitating development and implementation of impactful recreation programs tailored to participant needs and goals.
  • Ensures that safety, policies, procedures, code of conduct and rights are consistently being prioritized throughout program operations.
  • Demonstrates leadership by taking initiative, resolving conflict and adapting the program to better suit the needs of participants.
  • Supported diverse populations including but not limited to clients with acquired brain injuries, post-stroke, developmental delays and children who are medically fragile.

Lifeguard Supervisor/Pool Maintenance (seasonal)

Poolworks
06.2023 - 09.2024
  • Evaluated over 25 employees performance regularly, providing constructive feedback for continuous improvement in their skills and abilities.
  • Streamlined communication with management, reporting incidents, and suggesting improvements in policies or procedures.
  • Ensured adherence to health codes by monitoring Chemistry levels and addressing maintenance issues promptly.

Lifeguard/Swim Instructor

Aqua-tots Swim School
01.2024 - 02.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Provided friendly customer service to guests and addressed concerns promptly and efficiently.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.

Aquatics Coordinator

KidsCanSwim
08.2019 - 10.2022
  • Developed, implemented and evaluated the swimming lesson curriculum to ensure the delivery of a unique and effective product.
  • Coordinated and implemented innovative staff training or over 70 staff members over 3 years.
  • Worked closely with children with special needs and barriers, adapted the program to ensure they could thrive under their individual circumstances
  • Supervised aquatic staff and administered performance evaluations to communicate expectations on a monthly basis.
  • Demonstrated outstanding leadership competencies by mentoring, collaborating and supporting our team to foster professional growth.

Education

Diploma - Recreation And Leisure Services

Algonquin College
Ottawa, ON
04-2024

High School Diploma -

West Carleton Secondary School
Dunrobin, ON
06-2021

Skills

  • Strong communication skills/ alternate communication
  • Curriculum development
  • Continuous professional development
  • Strong leadership competencies
  • Special populations and needs
  • Collaborative team player
  • Risk management
  • Interpersonal relationship building
  • Public relations

Languages

French
Full Professional
English
Native or Bilingual

Certification

National Lifeguard Certification LSS 2019-present

Standard First Aid with CPR-C and AED 2018- present

WHMIS 2018- present

OHSA 2018- Present

Water safety Instructor Red Cross 2019- present

Occupational Health and Safety 2019- present

AODA 2023-present

HIGH FIVE 2022- present

National Coaching Certification-2023

NCCP Code of Ethics Certification 2023

QUEST 2024

Violence and Harassment in the Work place 2024-present

Drugs and Alcohol in the Workplace 2024-present

Crisis Intervention Training 2024-present

CORE Training 2024-present

Be Secure training 2024-present

memberships

Parks and Recreation Ontario

Therapeutic Recreation Ontario

National Lifesaving Society

Timeline

Instructor, Inclusive Recreation

City Of Ottawa
09.2024 - Current

Lifeguard/Swim Instructor

Aqua-tots Swim School
01.2024 - 02.2024

Lifeguard Supervisor/Pool Maintenance (seasonal)

Poolworks
06.2023 - 09.2024

Aquatics Coordinator

KidsCanSwim
08.2019 - 10.2022

Diploma - Recreation And Leisure Services

Algonquin College

High School Diploma -

West Carleton Secondary School

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Robyn Kramer