Robson Siakam
Bilingual Inside Sales
Mississauga,ON
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Strong leader dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Talented, successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets..
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Bilingual Inbound Sales Specialist
TVH Group
Mississauga, ON
07.2021 - Current
- Opened new accounts and documented personal, demographic, and payment information in system.
- Negotiated pricing and payment terms with customers when possible to close deals.
- Made average of 30 outbound and inbound calls per day.
- Developed extensive knowledge of products and services to better assist customers.
- Provided information about available products and services, membership details, and purchase advantages.
- Set up appointments with interested customers according to schedule availability.
- Collaborated with marketing teams to develop and execute promotional strategies.
- Observed and learned changing customer requirements and adapted sales strategies as needed.
- Pitched products and services to potential customers, securing new deals and sales opportunities.
- Utilized sales techniques to build customer interest and close sales.
- Documented customer interactions and transactions, maintaining accurate records of all dealings.
- Generated leads and established relationships with potential customers through outbound telephone calls.
- Overcame objections using friendly, persuasive strategies.
Bilingual Monitoring Agent
PRECISE PARKLINK INC
Toronto, ON
09.2020 - 04.2021
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Wrote detailed reports of all security breaches and investigations.
- Investigated suspicious activities and persons to maintain security of premises.
- Responded quickly to emergency situations to assess and deflect issues.
- Monitored CCTV cameras and alarm systems for security breaches.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
Talent Acquisition Partner
Miratel Solutions
Toronto, ON
09.2019 - 04.2020
- Established consistent language and methodology for talent discussions, development, and succession.
- Cooperated with company leaders in change management and talent solutions to gain competitive edge in job market.
- Optimized sourcing networks and used proactive methods to direct source candidates.
- Promoted increased focus on internal talent mobility and emerging talent across organization.
- Negotiated contracts and managed budget for recruiting expenses.
- Analyzed recruiting metrics to share reports and recommendations with stakeholders.
- Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
Education
Postgraduate - Public Relations
09.2020 - 05.2021
Postgraduate - Business administrations
09.2019 - 05.2020
Bachelor's Degree - Political Science and Public Administration
10.2014 - 05.2017
Skills
Bilingual in French and English (Fluent),
Sales, Upselling and Cross Selling,
Conflict Management
Training & Development
Presentation Skills
Networking, Strategic Planning,
Relationship Management
CRM Software: Salesforce,
Branding Process Improvement
HR Sourcing, ATS, Interviewing, Talent Acquisition
Sales proficiency
Outbound and inbound calls
Dependable and Responsible
Excellent Communication
Decision-Making
Critical Thinking
Flexible and Adaptable
Good Telephone Etiquette
Teambuilding
MS Office
Additional Information
- Willing to relocate to: Toronto, ON - Greater Toronto Area, ON
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bilingual Inbound Sales Specialist - TVH Group
07.2021 - Current
Bilingual Monitoring Agent - PRECISE PARKLINK INC
09.2020 - 04.2021
York University - Postgraduate, Public Relations
09.2020 - 05.2021
Talent Acquisition Partner - Miratel Solutions
09.2019 - 04.2020
York University - Postgraduate, Business administrations
09.2019 - 05.2020
University of Buea - Bachelor's Degree, Political Science and Public Administration
10.2014 - 05.2017