Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Robin Wilson

Madoc,ON

Summary

Dynamic Sales Manager with a proven track record at Deerhaven Farm & Garden, excelling in effective relationship management and innovative problem-solving. Successfully increased sales revenue through tailored strategies and built lasting client relationships. Skilled in team development and performance coaching, driving exceptional results and customer satisfaction.

Overview

25
25
years of professional experience

Work History

Sales Manager

Deerhaven Farm & Garden
04.2015 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Sales Representative

Deerhaven Farm & Garden
06.2010 - 04.2015
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.

Retail Sales Manager

Madoc Co-op Ass.
04.2000 - 05.2010
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Managed day-to-day staffing and handled scheduling for all store employees.

Education

Accounting Diploma -

Loyalist College of Applied Arts And Technology
Belleville, ON
04-1987

Skills

  • Effective relationship management
  • Collaborative team development
  • Effective conflict mediation
  • Team recruitment and development
  • Performance-focused
  • Innovative problem-solving abilities
  • Strong analytical skills in finance

Languages

English
Full Professional

Timeline

Sales Manager

Deerhaven Farm & Garden
04.2015 - Current

Sales Representative

Deerhaven Farm & Garden
06.2010 - 04.2015

Retail Sales Manager

Madoc Co-op Ass.
04.2000 - 05.2010

Accounting Diploma -

Loyalist College of Applied Arts And Technology

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Robin Wilson