Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Robin VanBilsen

Wiarton,ON

Summary

Dynamic professional with a goal-oriented mindset and strong cash handling proficiency, honed as a Pro Shop Associate at Wiarton Bluffs Golf Course. Successfully coordinated events and enhanced customer satisfaction through exceptional communication skills, fostering a welcoming environment that elevated the overall experience for patrons.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Pro Shop Associate/Server

Wiarton Bluffs Golf Course
04.2023 - Current
  • Assisted with event coordination, including tournament setup and logistics for smooth operations.
  • Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
  • Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.
  • Maintained an organized and visually appealing store environment, contributing to a positive customer experience.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Supervisor

Wiarton District Co-op Nursery School
09.2011 - 06.2020
  • Fostered strong relationships with community partners to enhance program offerings and support families'' diverse needs.
  • Promoted diversity within the classroom by integrating multicultural learning materials and fostering an inclusive atmosphere for all students.
  • Coordinated special events such as open houses, field trips, parent workshops, and fundraisers to strengthen community connections.
  • Enhanced children''s learning experiences by incorporating play-based activities and hands-on materials in daily routines.
  • Developed age-appropriate curriculum that focused on cognitive, social-emotional, and physical development of each child.
  • Maintained up-to-date knowledge of best practices in early childhood education through participation in conferences, webinars, seminars, or other professional development opportunities.
  • Ensured compliance with provincial regulations and licensing requirements by implementing effective policies and procedures.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained and fostered positive and constructive interactions with staff, families, and children.
  • Communicated with parents and other staff about student progress.
  • Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.

Education

No Degree - Early Childhood Care And Education

Fanshawe College of Applied Arts And Technology
London, None
01-1992

Skills

  • Goal-oriented mindset
  • Phone etiquette
  • Cash handling proficiency
  • Stock replenishment

Certification

  • Smart Serve
  • Safe Food Handlers
  • CPR and First Aid

Timeline

Pro Shop Associate/Server

Wiarton Bluffs Golf Course
04.2023 - Current

Supervisor

Wiarton District Co-op Nursery School
09.2011 - 06.2020

No Degree - Early Childhood Care And Education

Fanshawe College of Applied Arts And Technology

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Robin VanBilsen