Robin Singh
Chilliwack,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Liquor Store Clerk
Robinhood Liquor Store
11.2023 - 08.2024
- Developed and implemented sales strategies to increase customer base.
- Provided product demonstrations to potential customers.
- Responded promptly to customer inquiries and requests for information.
- Managed inventory levels to ensure adequate supply of products on hand.
- Negotiated contracts with vendors and suppliers for purchase of necessary materials and equipment.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
Scanning Coordinator
UPS
11.2022 - 10.2023
- Performed quality assurance checks to ensure accuracy of scanned documents.
- Developed and implemented scanning procedures for improved efficiency.
- Assisted in the development and implementation of document management systems.
- Resolved issues related to scanning processes, such as image quality or file formats.
- Followed up on customer requests regarding document scans or data entry errors.
Customer Service Representative
FOODY WORLD
09.2022 - 11.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
Bachelor of Science - Information And Computer Systems
St.Lawrence College
01-2024
Skills
- Field experience
- Problem-solving abilities
- Decision-Making
- Attention to Detail
- Contract Negotiation
- Business growth and retention
- Team building
- Time management abilities
- Multitasking
- Adaptability and Flexibility
- Opening and closing procedures
- Reliability
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native/ Bilingual
Certifications
1. MS Excel/Word/Powerpoint.
2. Serving it right.
3. Coding
Timeline
Liquor Store Clerk
Robinhood Liquor Store
11.2023 - 08.2024
Scanning Coordinator
UPS
11.2022 - 10.2023
Customer Service Representative
FOODY WORLD
09.2022 - 11.2022
Bachelor of Science - Information And Computer Systems
St.Lawrence College
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