Summary
Overview
Work History
Education
Skills
Languages
Timeline

Robin Sharma

High River,AB

Summary

Dynamic customer service professional with a proven track record at Shell, enhancing client relationships through exceptional service and effective follow-up procedures. Skilled in customer retention and optimization, I have successfully trained staff on product knowledge, fostering a strong customer service mindset that drives satisfaction and loyalty.

Overview

1
1
year of professional experience

Work History

Customer Service

Shell
01.2024 - Current
  • Promoted quality customer service by executing follow up procedures.
  • Established and maintained client rapport by utilizing quality customer service.
  • Supervised and trained staff on product knowledge and customer service.
  • Strengthened client relationships through exceptional customer service and prompt followups.

Education

Associate of Science -

Sait , Calgary, AB
05-2024

Skills

  • Customer service and retention
  • Customer service optimization
  • Customer service
  • Customer service mindset

Languages

English
Native or Bilingual

Timeline

Customer Service - Shell
01.2024 - Current
Sait - Associate of Science,

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Robin Sharma